Retail Department Supervisor

Reno, Nevada

Smart Foodservice Stores LLC
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JOIN OUR TEAM AT CHEF'STORE AND EMBARK ON A REWARDING CAREER.

The starting pay for this position is $18.32 per hour.

Schedule: Full-time days with flexibility, including weekends.

Enjoy Benefits Starting Day One.

Main Responsibilities:

As a Retail Department Supervisor, you will play a key role in delivering outstanding customer service and supporting our mission of providing Great Food, Made Easy. You are expected to embody our company values: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter.
  • Oversee operations in the Dry, Disposables, Culinary Equipment Supplies (CES), and fresh departments as assigned by management.
  • Maintain optimal inventory levels, ensuring a visually appealing and profitable merchandise display.
  • Assume Manager on Duty responsibilities in the absence of the Store Manager or Assistant Store Manager, including opening and closing the store.
Key Duties:
  • Manage inventory in assigned areas to maximize sales and customer satisfaction. Process daily orders as needed.
  • Drive sales and maintain superior customer service through training, motivating, and developing staff.
  • Ensure attractive product presentation and accurate pricing across departments.
  • Perform various tasks including stocking shelves, setting up displays, processing sales, and maintaining cleanliness.
  • Model and promote our cultural values within the team.
  • Ensure the store environment is safe and welcoming for both staff and customers by adhering to safety protocols.
  • Complete other duties as required by store management.
Relationships:
  • Interact effectively with employees at all levels within the company.
  • Engage positively with all customers and service partners.
Supervision:
  • While direct supervision is not mandatory, you will be expected to monitor performance and provide real-time coaching to support your team in achieving goals.
Qualifications:
  • High School diploma or equivalent is required.
  • 3 years of experience in retail, restaurant, or customer service settings is preferred, with supervisory or lead experience being a plus.
  • Flexibility in scheduling, including availability for holidays and weekends, is a must.
  • Competency with computers, including word processing and email applications, is required.
Skills and Abilities:
  • A strong desire to provide exceptional customer service.
  • The ability to quickly assess situations and make effective decisions.
  • Good judgment and logical thinking skills.
  • Capability to build professional relationships with clients.
  • Self-motivated with the ability to analyze customer needs and recommend appropriate solutions.
  • Willingness to contribute to the team's success by maintaining a hands-on approach to tasks.
Physical Requirements:
  • This role requires standing, walking, and occasionally sitting for various periods throughout the day.
  • Responsibilities may include the ability to lift and carry items up to 50 pounds.
  • Engagement in repetitive motions and activities requiring manual dexterity.
Work Environment:
  • Work is performed in a store setting exposed to various weather conditions, with moderate noise levels.
  • Some tasks may involve using ladders or working at elevated heights, and temperatures may vary from -10 to 85 degrees.
Your impact as a Department Supervisor is vital to the success of CHEF'STORE .

This position is eligible for overtime compensation and comes with benefits including health insurance, retirement plans, paid time off, and more.

Date Posted: 07 June 2025
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