As a Retail Customer Service Specialist, you will play a key role in delivering an outstanding shopping experience. Your responsibilities will include merchandising products, processing transactions, and maintaining a clean and inviting store environment.
Position Type: Full-Time
Average Hours: 32-40 hours per week
Starting Wage: $18.50 per hour
Wage Increases: Year 2 - $19.00, Year 3 - $19.50, Year 4 - $19.50, Year 5 - $20.50
Duties and Responsibilities: - Deliver exceptional customer service to enhance the shopping experience.
- Accurately process customer purchases and handle cash transactions.
- Keep the store well-organized by stocking shelves and merchandising displays.
- Collaborate with team members to ensure effective communication.
- Provide constructive feedback on products and inventory to management.
- Participate in regular inventory counts and maintain inventory accuracy.
- Adhere to cash handling policies to prevent losses.
- Comply with company policies while ensuring document and data confidentiality.
- Perform other assigned duties as needed.
Physical Demands: - Stock merchandise and lift products weighing up to 45 pounds.
- Regularly sit, stand, bend, reach, push, pull, and walk throughout the store.
- Ability to perform duties with or without reasonable accommodation.
Qualifications: - Must be 18 years of age or older.
- Capable of providing prompt and courteous customer service.
- Ability to operate a cash register efficiently and accurately.
- Familiarity with operating store equipment, including hand jacks and floor scrubbers.
- Attention to detail with strong organizational skills.
- Excellent verbal and written communication abilities.
- Ability to work collaboratively as part of a team.
- Meet state and local requirements for handling and selling alcoholic beverages.
Education and Experience: - High School Diploma or equivalent preferred.
- Previous experience in a retail environment is a plus.
- A blend of education and experience is acceptable.
ALDI offers
competitive wages and benefits, including:
- 401(k) Plan with company matching contributions.
- Employee Assistance Program (EAP).
- PerkSpot National Discount Program.
Additionally,
eligible employees may receive:
- Medical, Prescription, Dental & Vision Insurance.
- Generous Vacation Time & 7 Paid Holidays.
- Up to 6 Weeks Paid Parental Leave at 100% of pay.
- Up to 2 Weeks Paid Caregiver Leave at 100% of pay.
- Short and Long-Term Disability Insurance.
- Life, Dependent Life and AD&D Insurance.
- Voluntary Term Life Insurance.
ALDI is dedicated to equal opportunity for all employees and applicants and is an Equal Opportunity Employer (EOE). We do not discriminate based on any protected characteristic. Employment may be contingent upon acceptable drug testing and reference checks.