Retail Customer Service Associate

San Diego, California

FCM Innovations
Apply for this Job
We seek a Retail Customer Service Associate who wants to become an integral part of our team and community. By providing value in every customer interaction, the Retail Customer Service Associate would be the liaison between customers and our client's needs. We recently partnered with a leading client in the home improvement and home renovation industry. By connecting local homeowners to our client's products and services, the Retail Customer Service Associate can put the customer first by hearing their wants and needs and suggesting the best offerings.

Responsibilities of the Retail Customer Service Associate position:
  • Interact and empower local homeowners by providing information regarding our premier home renovation and home improvement services through our direct, in-person approach
  • Engage with customers on the value a renovation can bring to their family and home to establish trust and close sales
  • Promptly build genuine and professional rapport with customers to connect them to our team of sales experts
  • Attend regular in-person and video training sessions with our client and our internal leadership team
Our ideal Retail Customer Service Associate candidate
  • Pushes themselves and encourages others to meet and exceed goals
  • Has a work ethic that is second to none and takes pride in that
  • Has some experience in Customer Service, Retail Customer Sales Associate, or Sales
  • Is a growth-oriented individual and nourishes a student mentality
  • Approaches challenge head-on and create innovative solutions
  • Demonstrates creative and genuine communication skills to engage with customers
  • Is emotionally intelligent
If you are looking to start your career with a team that will help you reach your goals while giving back to others, then apply today.

Date Posted: 10 May 2025
Apply for this Job