This part-time position is crucial for the success of our retail operations. As a Retail Customer Service Associate, you will engage directly with wholesale and retail customers to assess their needs, answer questions regarding our products, and recommend the best solutions. It is vital to promptly address and resolve any customer concerns to ensure maximum satisfaction while staying informed about product features and maintaining high visual standards within the store.
Your role also includes striving for exceptional customer service and consistently meeting store sales goals.
This position involves direct contact with customers, including minors, as well as access to cash, various payment methods, electronic equipment, personal information, and store merchandise. To protect our business, customers, and colleagues, a review of criminal history is required.
The selected candidate will work at Store , located at th Street N Unit 7, Pinellas Park, FL 33781. This is a PART-TIME role with up to 28 hours per week, offering a starting pay of $17.00/hour.
At Sherwin-Williams, we aim to inspire and enhance the world by coloring and protecting what matters. Your skills, enthusiasm, and passion are essential to achieving great results for our customers and our business. We focus on:
- Rewards and Benefits: Comprehensive offerings to enhance your health and well-being.
- Career Growth: Opportunities for learning, skill development, and career progression.
- Community Connection: Being part of an inclusive team committed to our community.
How to Get Started: - Online Application: Visit our Careers page to find the roles that interest you and create your profile.
- Digital Interview: Qualified candidates will receive an invitation to complete a video interview that includes behavioral questions. This step should be completed within seven days.
- In-Store Interview: Top candidates will be invited to meet with our team in store after reviewing the video interviews.
We provide a wide range of world-class benefits designed to support you and your family, covering retirement, health care, and overall well-being. For more information about benefits offered, please refer to our dedicated benefits site.
We adhere to fair employment practices and ensure all qualified candidates get equal consideration. This includes those with arrest or conviction records, in accordance with applicable laws.
Sherwin-Williams is an Equal Employment Opportunity employer committed to diversity and inclusion.
Please be aware that our recruiting team will never ask for payment or sensitive personal information during the application process.
- Ensure customer satisfaction through excellent service.
- Assist customers face-to-face and over-the-phone.
- Build trustful relationships with wholesale and retail customers.
- Process transactions accurately, following company procedures.
- Achieve monthly, quarterly, and annual sales goals.
- Maintain accurate work order files and formulas.
- Stock shelves and set up displays to enhance store presentation.
- Tint and mix products as per customer specifications.
- Maintain cleanliness of store equipment and facilities.
- Help with inventory control and suggest ways to improve sales.
Minimum Requirements: - Must be at least 18 years old.
- Legally authorized to work without the need for sponsorship.
- Ability to lift and carry up to 50 lbs frequently, and up to 70 lbs occasionally, with or without reasonable accommodation.
- Must be willing to work scheduled hours, including evenings and weekends.
Preferred Qualifications: - Valid, unrestricted Driver's License.
- High School diploma or GED.
- One year of experience in delivery, retail, or customer service roles.
- Experience selling paint or paint-related products.
- Familiarity with tinting and mixing equipment.
- Ability to communicate in more than one language, preferably Spanish.