Salary: £26,761 to £30,094 p.a. (depending upon experience)
Location: Gravesend, DA11
Hours: 37.5 Hours per week, working 7.5 hours per day Monday, Tuesday, Thursday Friday & Saturday
Are you a retail Manager looking for a development opportunity within a multi-site environment? If so, we are looking for someone just like you.
As a Retail Cluster Manager, you will have a background in retail and have experience in a multi-site environment. You will lead our Shop Managers across the different retail shops to drive sales to achieve strategic objectives and targets.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
- Collaborate with the Head of Retail to plan, set, and manage the annual retail operating budget, taking corrective actions as needed
- Ensure your teams are delivering as per the strategic plan and in line with company policies and procedures
- Monitor and evaluate the commercial performance of each shop with your remit and E-commerce division, reporting to the Head of Retail regularly
- Oversee retail property management matters, ensuring compliance and maintenance of property databases
Essential requirements of the role include:
- Proven experience in managing, supporting and resourcing a geographically dispersed team through setting and monitoring objectives and targets
- Proven experience in managing and setting budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
- Excellent customer service skills
- Good organisation and planning skills with the ability to manage and prioritise workload
UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
How to apply:
By application form either online or downloadable from our website or by submitting a CV and cover letter to , CV's without a cover letter will not be considered .
For informal enquiries please contact
Application deadline: 9 May 2025
Interviews will be conducted on 19 May 2025