Company Description Pilot Company is a leading network of travel centers, employing over 30,000 team members and operating more than 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division stands as a premier supplier of fuel, featuring one of the largest tanker fleets and delivering critical services to oil operations in some of the busiest basins in our nation. We pride ourselves on supporting a growing portfolio of brands through expertise in supply chain and retail operations, logistics, transportation, technology, construction, and more.
Founded in 1958, Pilot Company upholds a people-first culture and a commitment to giving back, remaining dedicated to serving our guests, fellow team members, and trucking companies by fueling people and keeping North America moving.
Job Description We are seeking a motivated and experienced Retail Assistant Manager to oversee our bustling retail facilities. In this role, you will be responsible for implementing effective business plans for the travel center and restaurant operations to meet established standards, achieve sales and profit objectives, and ensure customer satisfaction.
Your key responsibilities will include:
- Meeting and exceeding customer expectations
- Conducting regular meetings with team members
- Maintaining strong vendor relationships
As the Retail Assistant Manager, you will also be tasked with building, coaching, managing, and developing team members through staffing, interviewing, hiring, and training processes.
Additional responsibilities will encompass:
- Driving sales performance
- Managing team dynamics and productivity
- Tracking inventory levels
- Providing exceptional customer service
- Performing P&L analysis
The starting salary for this role ranges from $41,700 to $60,460 per year.
Qualifications The ideal candidate for the Retail Assistant Manager position will demonstrate integrity and accountability, alongside exceptional team leadership skills. A flexible work schedule-including nights, days, weekends, and holidays-is essential.
Required qualifications include:
- 2-3 years of management experience in retail, restaurant, grocery, or a comparable service industry, with a focus on financial outcomes
- Proven management experience in high-volume retail with P&L accountability
- Ability to foster and sustain a customer-focused culture
Additional Information - Fuel discounts
- Nation-wide medical, dental, and vision plans
- 401(k) retirement plan
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement programs
- Flexible work schedules
- Weekly pay cycles
Location: Exact Work Address