Company Description Pilot Company is a leading network of travel centers, employing over 30,000 team members with over 750 retail and fueling locations across the United States and Canada. Our energy and logistics division is a top fuel supplier, operating one of the largest tanker fleets and providing essential services to oil operations nationwide. We pride ourselves on our expertise in supply chain, retail operations, logistics, technology, and digital innovation.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, we hold firm to our founding values and commitment to giving back, fostering a people-first culture. We are passionate about serving our guests, supporting our team members, and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable law. Military candidates are highly encouraged to apply.
Job Description Pilot Flying J is looking for a dynamic Retail Assistant Manager to oversee our fast-paced retail operations. Your main focus will be executing travel center and restaurant business plans to achieve our sales, profit, and customer satisfaction goals.
As a Retail Assistant Manager, you will:
- Ensure customer expectations are consistently met.
- Lead team meetings and effectively communicate with staff.
- Establish and maintain strong vendor relationships.
In this role, you will have the opportunity to build, coach, manage, and develop your team through effective staffing, interviewing, hiring, and training practices.
Your additional responsibilities will include:
- Driving sales growth.
- Managing and mentoring team members.
- Monitoring and tracking inventory levels.
- Providing exceptional customer service.
- Conducting P&L analysis to guide decision-making.
Compensation Pay rates start between: $51,000.00 - $73,910.00 per year.
Qualifications As a Retail Assistant Manager, you should exemplify integrity and accountability, coupled with strong team leadership skills. You must be willing to work a flexible schedule, including nights, weekends, and holidays.
Additional qualifications include:
- 2-3 years of management experience in retail, restaurant, grocery, or other service industries, with a focus on financial results.
- Previous experience managing high-volume retail operations with P&L accountability.
- A commitment to fostering a customer-focused culture.
Benefits - Fuel Discounts
- Nationwide Medical, Dental, and Vision Plans
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Scheduling
- Weekly Pay