Who We Are
Established in 1990, Nashville-based bohan is an independent, full-service advertising and marketing agency. We are straight-talking, advertising experts that grow the brands we serve by creating ideas that work. What makes us different? Nimbleness, no egos and our clients always have a seat at the table. We have major clients in tourism/hospitality, healthcare, retail and restaurants. Accolades include Advertising Age Silver Award for Agency Culture, Advertising Age Southeast Small Agency of the Year and Modern Healthcare Agency of the Year.
Who You Are
We're looking for an experienced Account Supervisor for big retail. You're potentially the right fit if you're organized, efficient, proactive and most importantly, comfortable in a fast-paced environment processing and managing multiple projects simultaneously. It's retail, afterall, but with award-winning creative to boot. You would be a key day-to-day lead on the client's business, managing the account by helping lead strategic discussions, developing briefs and presentations, solving problems, analyzing research into actionable plans, and anything else required to make the client and agency successful, including tactical project implementation. It's hands on, so not many things should be beneath you, yet you convey a leadership quality to our account team within our retail discipline.
If so, then this might be your next great career move.
What You Need
- Minimum of 4-6 years of experience in working in an agency environment or in-house marketing department
- Minimum of three years working with or for a retail marketing organization or with fast paced retail accounts in an agency environment. Exposure to and proven collaboration with merchandising and operations teams a plus.
- Demonstrate proactive, strategic thought leadership
- A desire to lead in a way that inspires both the agency and client to do great work
- Ability to clearly communicate tasks to all team members, whether beneath or above you
- Ability to effectively manage, prioritize and report on multiple projects quickly and accurately
- Ability to instruct and guide a multi-disciplinary team of project managers and coordinators
- Excellent interpersonal, presentation, organizational, writing, listening and comprehension skills
- Exemplary problem solving skills, using a sound system of judgment to thoroughly analyze various options before making a decision
- Ability to articulate and defend the agency's recommendations and points of view
- Verifiably comfortable building relationships and presenting at the manager, director and even higher levels with clients
- Solid mastery of advertising fundamentals, including: branding, planning, positioning, strategy
- Mastery of the principles of creating effective, intrusive and integrated media and creative concepts through execution/implementation
- Solid knowledge of production management: digital, collateral, broadcast, print, events
- Knowledge of media fundamentals (media plans, buys/revisions, creative rotations, material insertions, traffic, deliverables)
- Strong analytical and quantitative skills with a working knowledge of marketing research
What You Would Do:
- Be the agency's on-the-ground information source, attending meetings on behalf of the agency and client and reporting back to both
- Proactively lead, supervise and orchestrate all client and agency resources, demonstrating and utilizing high brand, category and market knowledge for assigned accounts
- Quickly analyze client business and provide keen strategic insights and direction
- Intimately understand the client's business, industry and competition, and leverage that knowledge to help generate new ideas to strategically grow their business
- Be responsible for incremental growth of client budgets and agency profitability
- Effectively interact with clients in a way that positively impacts the agency relationship, including formulation and presentation of new initiatives, long-range plans, tactics, budgets and timelines
- Lead client meetings as the account's expert and leader, consistently providing relevant news, competitive information and value beyond the client project list
- Work under minimal supervision to lead all client planning processes, track timelines and deliverables, and manage staff and resource allocation on assigned accounts
- Effectively collaborate with and manage agency, client and vendor/partner resources as needed for client success and agency profitability
- Handle multiple tasks easily, consistently meeting or exceeding deadlines and client/agency expectations
- Collaborate with team members throughout the work process to foster, facilitate and consistently deliver great work that is on strategy, on time, and on budget
- Originate marketing plans and project briefs that clearly direct and powerfully inspire outstanding strategic and creative solutions
- Oversee and develop regular business reviews
- Ensure work is on-strategy, breakthrough, appropriate for brand and approved by senior management
- Collaborate with team to manage all production components as needed - pre-pros, shoots, press checks, proofs, timelines, budget compliance, legal approvals, talent costs, etc.
- Consistently teach agency and industry best practices to others
- Effectively partner with Finance on accurate weekly/monthly client financial reporting and billing; demonstrate proficiency in creating, initiating and overseeing delivery of accurate financial and job tracking reports
- Help identify new business opportunities and/or revenue streams for the agency
Reports To: Account Director
Benefits
- Health, Dental, Life and Supplemental Insurance
- Paid vacation
- Ongoing training opportunities
- Competitive Family & Medical leave policies
- 10 paid holidays