Description:
Service Restoration, Inc. is a leading property restoration company committed to providing top-notch restoration services to individuals and businesses in need. As a trusted industry leader, we specialize in helping our clients recover from various property-related incidents, including water damage, fire damage, mold damage, storm damage, and other unforeseen property emergencies. Our team of skilled professionals is dedicated to restoring properties to their pre-loss condition efficiently and effectively.
By joining Service Restoration, Inc., as a Restoration Collections Coordinator, you will become part of a dedicated team that is passionate about restoring properties and helping individuals and businesses recover from unexpected disasters. Together, we work tirelessly to provide exceptional service and make a positive impact in the lives of our clients during challenging times. We believe in more than just providing jobs; we are committed to creating meaningful careers for our employees.
Requirements:
Description: Work closely with Mitigation team to ensure projects progress efficiently, obtain high customer satisfaction with clear communication, and follow up for payment on services rendered.
- Work with existing customers to collect payment
- Schedule jobs with customers and mitigation team to provide timely service
- Review time sheets to ensure expenses associated with jobs are correct
- Participate in team meetings to provide project updates and learn from other mitigation team members
- Create jobs in project management software so crews have appropriate information
- Help explain the insurance process to customers and field questions and concerns
- Ensure proper documentation is in job file
Typical Weekly Schedule: Typical work schedule is Monday through Friday from 7:30 am - 5:00 pm, with on call rotation one week every 8 weeks; May include nights, weekends, and some holidays.
Benefits:
- 401(k) with discretionary match
- Flexible Spending Account or Health Spending Account (FSA or HSA)
- Health, Vision and Dental insurance
- Life Insurance
- Short Term and Long Term Disability Insurance
- Paid Time Off
- and more.
Pay Range: $50,000 - $65,000 base + Bonus Potential For High Performers
Requirements
- Must be able to pass a criminal background check
- Experience in mitigation support, or mitigation field work, preferred
- Exceptional interpersonal skills and ability to work with a variety of people
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