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Expectations of a Restaurant Manager: - Demonstrate ability to lead team members and get results through others.
- Commitment to Company values.
- Ability to process information and goods through a computer system and register system.
- Strong guest and team member orientation. Ability to communicate effectively with team members and guests.
- Willingness to work towards conflict resolution with the management team and team members. Willingness to work on areas of growth to become a better manager of people.
- Ability to operate and use all equipment necessary to run the store.
- Ability to work varied hours/days including holidays to oversee operations. Ability to work extra days and hours when circumstances require. Flexibility to rotate to other locations.
- Ability to balance labor to spreadsheets and explain variances daily.
- Ability to be part of creating a safe, fun, efficient, positive team orientated environment.
Essential Responsibilities of Restaurant Manager: - Shapes the culture of the restaurant and works towards a high level of team member engagement and guest satisfaction.
- Assists with achieving all budgeted financial goals, including income, sales, costs, etc.
- Assists with interviewing, hiring, training, and developing team members in all aspects of the business. Maintain team member performance appraisals, discipline, and termination.
- Work with team members in creating a positive guest experience and assist with guest needs as they arise in accordance with the guidelines set by Malnati Organization.
- Schedule team members in the most efficient and cost-effective manner possible.
- Implement and supervise responsible and ethical cash management for the location including checking out, balancing, and making the daily cash income deposit.
- Coordinate special events, drop-off catering and carry out orders. Implements store promotions.
- Responsible for inventory maintenance, purchasing and receiving per the Malnati Organization.
- Maintain sanitation and cleanliness guidelines for the location per the Malnati Organization.
- Monitor and maintain the high quality of service and food per the Malnati Organization.
- Supervise the repair and maintenance of the store. Report and address safety concerns.
- Provide timely feedback to supervisor regarding service failures or guest concerns.
- Ensure the location is prepared based on daily business needs and set up in all areas daily including but not limited to kitchen, food, prep work, cleanliness, and staffing.
- Responsible for attending required weekly, monthly and ad-hoc meetings.
- May delegate responsibilities with approval from their General Manager or District Manager.
- Any other responsibilities as may be assigned.
Physical Demands and Working Conditions: - Ability to freely access all areas of the restaurant/carry out store including but not limited to dining room, kitchen, bar, office, phone area, delivery area and stock area.
- Ability to stand, reach, bend, kneel, stoop, climb and move about the facility; ability to stand approximately 90% of workday; manual dexterity.
- Ability to lift, move or handle goods throughout the location generally weighing 0-80 pounds.
Education and/or Training: - High School Diploma or GED equivalent; bachelor's degree a plus.
- Minimum 2 -3 years restaurant experience.
- Required to read and write English, follow, and assign verbal and written instructions and use math.
- Training in all aspects of the restaurant/carry out including but not limited to waiting tables; prep work; steam and pizza.
- Must have thorough knowledge of Company products, services, policies, and procedures.
- Ability to speak Spanish a plus.
Date Posted: 07 April 2025
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