Description: Position Overview We are dedicated to hiring outstanding individuals who share our passion for serving guests and preparing quality food and beverages. Our people and their commitment to hospitality are what set us apart. We believe to wow our guests through epic hospitality, food & drink is a way we create raving fans & loyalty. The opportunities are endless.
The Front of House Manager reports directly to the General Manager and is a hands-on experience and production base manager. The FOH Manager understands that guest satisfaction always takes priority but efficient restaurant operations makes it possible. They are an experienced leader with an ambitious goal to move up in the management field.
Requirements: Responsibilities • Supports the Front-of-House operations.
• Assists in the execution of the restaurant business plan as directed by the GM.
• Delivers EPIC customer service and obsolete guest satisfaction.
• Recruit, interview and hire a team that represents our core values.
• Coach all employees using Moctezuma's values to establish culture and core standards.
• Complete successful training plans and development of a team of top performers.
• Ensure the safety of our guest and team members through training, execution of food safety, restaurant safety standards and guidelines.
• Execution of hourly employee schedules to meet staffing requirements for each day and as determine by the GM.
• Accurate complete designated duties such as inventory control, ordering products and cash control.
• Lead some financial areas of the restaurant including sales growth, cost management and profit growth.
• Follow company cash policy and procedures, and responsible to balance all transactions.
• Successfully promote and publicize the Moctezuma's brand.
• Nurtures a positive working environment and leads by example.
• Has a vision and drive.
• Must be a team player and willing to support our other locations with coverage needs from time-to-time
Qualifications • Minimum of 3 years Food & Beverage / Hospitality Management experience.
• High school or GED required.
• Positive attitude with a generous and uplifting team approach.
• Customer service focused and solution oriented.
• Energetic and professional approach to his /her craft.
• Must enjoy and be able to succeed in a fast-paced work environment.
• Ability to communicate clearly and professionally with customers and coworkers.
• Ability to develop positive working relationship with all restaurant personnel.
• Must be able to perform in a high volume restaurant.
• Must be able to stand for long periods of time.
• Ability to work a flexible schedule based on department and restaurant needs.
• Ability to execute great time management skills.
• Looking to establish a career with Moctezuma's Mexican Restaurant & Tequila Bar.
• Serve Safe Food and Alcohol Certification cards are required according to our local and or state regulations.
Additional Info: Schedule - Weekends mandatory
- 5-day workweek with 2 consecutive days off. Schedule is flexible depending on which days coverage is needed, but prioritizing candidates who are available on weekends for closing and opening shifts.
- 10-hour workdays
- 50 hours per week (40 hours regular + 10 hours overtime)
Wage and Benefits - $25.17 - $26.22 / Hour (up to $72,000 - $75,000 annual).
- Quarterly profit share bonus program, up to 10% of annual salary.
- This is an hourly, non-exempt position with paid meal breaks and 10 hours of mandatory overtime per week.
- Medical insurance including Dental, vision, life, EAP.
- $300 monthly house account balance to use across all restaurants under Elev8 Hospitality Group.
- Employee discount across all restaurants under Elev8 Hospitality Group.
- Paid Sick Leave separate from PTO.
- 1 week of PTO/Vacation on your first year, then increases to 2 weeks per year until your 3rd anniversary, where it increases to 3 weeks per year.
- English or Spanish language class tuition reimbursement program.
Job Type: Full-time