ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:- Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
- Wears and maintains all uniforms properly. Must wear a gaming license if in possession of one.
- Develops and maintains positive relations with all customers and employees.
- Responsible for managing the flow of the restaurant. Seat guests in designated areas consistent with server rotation to ensure no one is overwhelmed or underseated.
- Maintains a waitlist by estimating an accurate time for guests. Uses a pager to signal guests once their table is ready.
- Answers questions about the restaurant, menu, and casino operations completely and accurately.
- Presents a positive and welcoming image to all customers and employees.
- Performs all duties in compliance with all safety standards, health standards, internal policies and procedures, and in compliance with the Colorado Limited Gaming Act.
- Assists with cleaning tables and performing other responsibilities as directed.
- Completes daily side work, including sanitizing menus.
- Responsible for balancing the register drawer at the end of each shift.
- Performs other duties, including special projects, as needed or directed.
QUALIFICATION REQUIREMENTS: Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience in problem-solving, organizing, and prioritizing work.
EDUCATION AND/OR EXPERIENCE: Graduation from high school or equivalent is preferred. No previous experience is required; however, prior knowledge or experience within a hospitality, restaurant, or gaming environment is desirable.
LANGUAGE SKILLS: Demonstrated effective and diplomatic oral and written communication skills using English.
CERTIFICATES, LICENSES, REGISTRATIONS: Successful completion of Bloodborne Pathogens and hazardous material training is preferred.
OTHER SKILLS/ABILITIES: Friendly and welcoming demeanor. Ability to perform basic mathematical calculations.
PHYSICAL DEMANDS: Essential duties involve performing physical exertion, including frequent brisk walking, climbing stairs, bending, stretching, reaching, pushing, kneeling, squatting, crouching, stooping, and standing for an entire work shift with standard breaks. Essential duties may require lifting trays, plates, pots, pans, and other items containing food. Duties include lifting up to 30 pounds to stack, store, or move kitchen, restaurant, or general office supplies and equipment. Essential duties involve a flexible workweek with additional hours routinely required.
COMPENSATION AND BENEFITS $15.00+ an hour based on experience
Full House Resorts provides a robust benefits package for all employees and eligible family members, including:- Health & Wellness: Medical (full-time only), HSA, FSA, Dental, and Vision coverage.
For the employees, Full House Resorts provides: - Financial Security: Life insurance, disability coverage, and supplemental benefits.
- Retirement Savings: 401(k) plan with company matching after one (1) year of service.
- Paid Time Off: Generous PTO program.
- Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park.
- Wellness Perks: Complimentary local gym membership.
- Professional Growth: Tuition reimbursement and career development opportunities.
- Exclusive Discounts: Employee savings on hotel and resort services.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.