Company Description Eataly is the world's largest artisanal Italian food and beverage marketplace. Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team's product knowledge
Job Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly's restaurants. Reports to the Restaurant Manager.
- Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
- Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
- Manages Open Table reservations, and drives strategy to provide efficiency.
- Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
- Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
- Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
- Performs other duties as required or assigned
Qualifications - 5+ year of experience in a high-volume restaurant as a host.
- Previous experience in managing OpenTable system, highly required.
- Basic computer skills
- Excellent communication skills
- High school diploma or equivalent preferred
Job Requirements - Availability to work onsite with a flexible schedule often including evenings and weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- Strong experience and knowledge with Open Table
- Schedule: Wednesday - Sunday 12pm-8:30pm
Compensation: This position pays a base rate of $20-$22 plus tips
Additional InformationBenefits and Perks - Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more.