Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role As a Restaurant Host you will greet customers, provide accurate wait times, and escort customers to their tables. You will have an impact on the customer experience by providing a warm and accommodating experience. This job will be onsite and will report to the Restaurant Manager.
What You'll Do
- Maintain presence at host stand / door to greet and seat customers
- Monitor server performance to ensure smooth service during the customers' dining experience
- Observe proper telephone etiquette
- Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events
- Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
- Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs)
What You Bring
- Customer Service experience
- Knowledge of OpenTable platform
- Associate will have a flexible schedule
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds