Rivers Casino - Greeter Position Summary: As a Restaurant Greeter at Rivers Casino, you will play a vital role in ensuring the smooth operation of our hospitality services. Your main responsibilities include greeting and welcoming guests, escorting guests to tables, and upholding a high standard of guest service. You will be an essential part of our team, ensuring that every guest has a memorable and enjoyable experience.
Key Responsibilities:- Greet and welcome guests to the restaurant venue.
- Escort guests to tables, providing information about the venue and menu options.
- Ensure a clean and organized environment by overseeing cleanliness and completing closing duties.
- Promote the casino through a positive attitude and excellent service, contributing to a welcoming and enjoyable atmosphere.
- Demonstrate a thorough understanding of job-related procedures, including menu items and prices.
- Assist in seating guests and support servers and bussers when needed.
- Address any guest complaints or issues courteously and promptly.
- Maintain a safe working environment by adhering to safety protocols and immediately reporting any incidents to the supervisor.
- Other duties as assigned.
Qualifications:- Strong interpersonal skills, allowing for effective collaboration with team members.
- Proficient in written and verbal communication in English.
- Proficiency in using cash registers, calculators, and credit card machines.
- Availability to work flexible shifts, including weekends and holidays.
Physical Requirements:- Frequent standing, reaching and bending
The above duties and responsibilities are representative. Full job descriptions are available upon hire.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.