Job Summary The Food Runner plays a vital role in ensuring that guests receive their meals promptly, accurately, and at the highest quality. You will work closely with servers and kitchen staff to maintain smooth service flow while providing a welcoming and exceptional customer service experience for our guests.
Key Responsibilities:What You'll Do: - Deliver Food Quickly & Accurately - Ensure meals are correct, properly presented, and delivered at the right temperature.
- Provide Outstanding Guest Service - Engage with guests courteously, answer questions about menu items, and accommodate special requests and dietary restrictions.
- Assist Servers & Kitchen Staff - Work as a team to ensure efficient service, communicate order modifications, and support restaurant operations.
- Maintain Cleanliness & Organization - Maintain a clean and organized workspace in both the kitchen and dining area. Clear tables, restock service areas, and keep trays, utensils, and stations organized.
- Ensure Health & Safety Compliance - Follow all food safety and sanitation guidelines, including proper handling of allergens and hot dishes.
- Adhere to company policies, including attendance, meal breaks, uniform standards, and professionalism.
- Perform pre-and post-shift tasks, assist where needed, and perform other duties as assigned by management.
What We're Looking For: - Previous restaurant experience is a plus but not required-training provided
- Team player with a positive attitude and strong work ethic
- Excellent communication skills and the ability to multitask in a fast-paced environment
- Attention to detail to ensure accuracy in food delivery and customer requests
- Stand, walk, bend, push, pull, lift and carry up to 40 lbs of multiple dishes and trays as part of daily responsibilities.
- Work evenings, weekends, and holidays
- Ability to work indoors and outdoors with exposure to variable temperatures, conditions, noise, especially during events and seasonal changes.
- Successfully complete all required training to include Food Handler's and Alcohol Service Certification (or to obtain upon hire)
Why Work With Us? - Discounts on hotel stays, dining, and spa services.
- Career growth opportunities and development within the hospitality industry.
- A supportive team that values creativity, collaboration, and passion.
About MacArthur Place: Originally a historic estate, MacArthur Place has evolved into Sonoma's premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our dedicated team is passionate about delivering unforgettable guest experiences while fostering a culture of excellence, diversity, and inclusivity.
Join Our Team. Join our team and be a key part of creating a world-class hospitality experience. Click on "
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Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.