IHOP - Assistant Manager Are you passionate about creating a welcoming and efficient dining environment? Do you excel in fast-paced restaurant settings?
At IHOP, where smiles and delicious food are our core ingredients, we're looking for an Assistant General Manager (AGM) to support the General Manager in running daily operations. As an AGM, you'll be pivotal in delivering exceptional service, managing and developing staff, and upholding high operational standards. This role demands strong leadership, excellent organizational skills, and a commitment to providing an outstanding dining experience for our guests.
Join us at IHOP, where you'll lead a talented team and thrive in a vibrant work culture that fosters growth and development. If you're ready to make a meaningful impact and be part of a dynamic team, we'd love to hear from you.
Accountabilities: - Promptly inform the Restaurant General Manager of all issues
- Maintain a favorable working relationship with all employees
- Provide a favorable image of IHOP
- Oversee daily operations and ensure efficient service
- Supervise and train staff, manage schedules, and address performance issues
- Handle customer complaints and enhance the dining experience
- Assist in managing inventory, controlling costs, and analyzing financial data
- Ensure food quality, cleanliness, and compliance with regulations.
- Contribute to business strategies and marketing efforts.
Qualifications: - College degree preferred or a combination of practical experience and education
- Servsafe Certification
- Minimum of one or more years of restaurant management experience
- Knowledge of computers (MS Word, Excel)
- Valid driver's license and reliable transportation
- Must be eligible to work in the United States.
Personal Requirements: - Self-discipline, initiative, and leadership ability
- Pleasant, polite manner with positive interpersonal skills
- Ability to motivate employees and handle diverse staff
Supervision of Others: - Supervise 15+ employees each shift
Working Conditions: - Work week of 50+ hours with varying days and hours
- Position requires standing, bending, lifting, and operating office equipment
Benefits: - Competitive Pay
- Paid time off
- Performance-based bonus pay
- Paid Training
- Free Employee Shift Meals
- Health Insurance Contribution
Location: Forsyth County, Cumming, GA
This is not an all-inclusive job description. Responsibilities may vary as necessary and as required.