Restaurant Assistant Manager

Restaurant Assistant Manager Mama Ricotta's Italian Restaurant

Authentic. Passionate. Proven

For over 30 years, Mama Ricotta's has been a beloved staple in Charlotte's food scene. Known for traditional Italian flavors and scratch-made recipes, mama Ricotta's has consistently earned top honors as the Best Italian Restaurant in the city. Join a team led by some of Charlotte's most respected culinary and hospitality leaders.

You'll be mentored by General Manager Brian Davis, whose commitment to operational excellence and people-first leadership has elevated Mama's to new heights. You'll also collaborate with Executive Chef Tom Dyrness, a visionary chef known for his passion for Italian cuisine, mentorship, and attention to culinary detail. Together, they lead a culture of integrity, growth and hospitality that sets us apart.

Why Join the FS Food Group Team?

As a restaurant assistant manager at Mama Ricotta's, you will receive:

• 100% Employer paid Medical, Dental, and Life Insurance Benefit Plan
• Thanksgiving & Christmas Day Off
• Monthly bonus program paid over 13 periods
• PTO starting after 6 months of employment.
• Enjoy 50% off your meal at all our FS Food Group concepts

Restaurant Assistant Manager Responsibilities:

• Oversee service quality and dining experiences for our guests. Our goal is to exceed our guest's expectations.
• Directing the hiring, supervision, and development of our FOH team members.
• Influence and guide great dining shifts. Set the tone for a positive and collaborative team environment.
• Prepare and conduct pre-shift meetings to efficiently communicate restaurant updates and daily specials. Inspire your team - This is where the fun happens.
• Ensure all financial and administrative duties are completed according to the company's policies and procedures.
• Lead by example in enforcing health, safety, and sanitation standards throughout the restaurant.
• Complying with operational standards, company policies, federal/state/local laws, and ordinances.

Restaurant Assistant Manager Qualifications:

• 3+ years of floor management experience in a high-volume restaurant environment.
• Ability to work together a s a team.
• Lead by example and foster a positive and motivated work environment.
• Ability to manage time effectively and prioritize tasks.
• Exhibit excellent communication, customer service, and organizational skills.
• Myst be comfortable using a computer and possess data entry and reporting skills.
• Must be able to move and process information quickly.
• Must be able to work in a standing position for long periods of time (up to 10-12 hours).
• Must have the stamina to work up to 55 hours per week.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must be able to bend, stoop, and lift up to 25lbs.
• Familiarity with food handling, safety, and compliant restaurant guidelines for Mecklenburg County.
• High School Diploma (Four Year Degree or Hospitality Degree preferred)

Company Information

FS Food Group is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Disclaimer: The above job description is not an exhaustive list of all duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at FS Food Group, employment is "at will" or voluntary on both the part of the employee or employer. This means employment can be terminated by either party with or without notice and/or with or without cause.