Residential Aides (Evening)

A nonprofit services organization in New York City is looking to add a new Residential Aide to join their growing team in Manhattan. In this role, the Residential Aide will be responsible for providing staff support and maintaining program stability by providing assistance and monitoring the premises as well as assisting in ensuring effective service delivery.

About the Opportunity:

Schedule: Must be able to work any day of the week
Hours: 4pm to 12am

Responsibilities:

The Residential Aide will:

Monitor the area and provide resources to clients
Maintain a welcoming, safe, stable environment for clients
Make hourly rounds within and outside the facility to ensure safety and security
Incident management: Report and document incidents, crisis interventions, communicate with on-call management team
Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
Greet people entering the site, determine nature and purpose of visit, and direct or escort them to specific destinations
Circulate among residents, visitors, or employees to preserve order and protect property
Complete intakes, and property searches as needed, distribute mail
Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course
Screen residents and visitors and packages to prevent passage of prohibited articles into residence
Provide relief support for 311 operations
Facilitate onsite laundry and shower resources for clients
Perform other related duties, as assigned

Qualifications:

2 years of related experience
High School Diploma / GED
Computer savvy
Microsoft Office proficient

Desired Skills:

Associate's and/or Bachelor's Degree
CPR and First Aid certification
Experience working with individuals experiencing homelessness and/or mental health or substance use issues