Entry Level Renewable Energy Customer Service Representatives speak directly with existing and potential customers on behalf of the clients. They are equipped with knowledge about the benefits of the brand. Our management team also coaches the Renewable Energy Customer Service Representatives on the comparison of the clients and competition based on their in-depth research. After entry-level training sessions, the Renewable Energy Customer Service Representatives will be able to have meaningful conversations with customers, troubleshoot concerns, and answer questions.
Entry Level Key Responsibilities:
- Speak directly with customers on behalf of clients
- Memorize client information to communicate the benefits of the brand line
- Build rapport with potential customers to secure repeat business
- Attend all group meetings to learn best practices for speaking about clients
- Ability to troubleshoot concerns and answer questions to satisfy customers
- Assist with tracking brand exposure and sales data to communicate results
- Ability to communicate with all levels of management, customers, and clients
- Passion for working hands-on with the event process from beginning to end
- Enjoy engaging team members to generate the best results