BJ125: Removals Assistant Branch Manager
Location: Leeds
Salary: £30,000 - £33,000 Per Annum
Working Hours: 40 hours per week, scheduled anytime between 7.00am and 5.00pm
Overview:
First Military Recruitment are currently supporting one of our established and expanding removals businesses in the search for a Removals Assistant Branch Manager in Leeds.
This role involves overseeing moving crews, coordinating transportation and storage logistics, ensuring high-quality customer service, and supporting the branch manager with team leadership, compliance, and process improvement.
Duties and Responsibilities:
- Assist the Branch Manager in overseeing day-to-day branch operations.
- Supervise and coordinate removal teams, drivers, and logistics staff to ensure timely and efficient service.
- Plan, schedule, and dispatch vehicles and personnel for household, office, and commercial removals.
- Conduct site surveys and risk assessments for removal jobs when required.
- Manage inventory and storage logistics, ensuring proper handling and documentation.
- Processing weekly wages to head office.
- Completing and sending client invoices.
- Credit control for the branch.
- Provide excellent customer service, handling escalated customer issues and complaints professionally.
- Ensure compliance with health and safety regulations, transport laws, and company policies.
- Monitor and improve operational efficiency, cost control, and team performance.
- Assist in training, mentoring, and evaluating staff.
- Maintain accurate records of removals, deliveries, vehicle usage, and incident reports.
- Support the Branch Manager with administrative duties, reporting, and audits.
Skills and Qualifications:
- Exceptional attention to detail
- Proven experience in the removals, logistics, or transportation industry (minimum 2 years preferred).
- Previous supervisory or assistant management experience is desirable.
- Strong leadership and team coordination skills.
- Excellent organizational and problem-solving abilities.
- Good working knowledge of logistics planning, vehicle routing, and storage procedures.
- Familiarity with health and safety practices in a transport/removal setting.
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office and logistics software (TMS, CRM, etc.).
- Valid driver s license (commercial license preferred).
BJ125: Removals Assistant Branch Manager
Location: Leeds
Salary: £30,000 - £33,000 Per Annum
Working Hours: 40 hours per week, scheduled anytime between 7.00am and 5.00pm