Mayo Clinic is seeking a Registered Nurse (RN) Manager, Program Manager for a nursing job in Rochester, Minnesota.
Job Description & Requirements
- Specialty: Program Manager
- Discipline: RN
- Start Date: ASAP
- Duration: Ongoing
- Employment Type: Staff
This position will also support additional clinical project work within the Department of Orthopedic Surgery, as needed to advance departmental priorities and improve operational efficiency.
Partners with Divisional Leadership for vision and direction to coordinate and manage institutional expectations, patient interactions, customer relations and business agreements. Serves as the main contact for questions related to the program. Facilitates the review, analysis and negotiation of contracts, vendor and business associate agreements and other legal documents to support the program. Develops a standard set of metrics and a dashboard to monitor patient and customer experience and track measurable outcomes to share with the appropriate parties. Researches, analyzes and explains the scope of services and requirements to patients, clients, vendors and partners. Assists in the development of negotiation strategies, identifies areas of risk, develops risk mitigation strategies, and provides recommendations to business, legal, and divisional decision makers. Develops extensive knowledge of products, services, and operations to evaluate compliance with contractual and regulatory requirements and creates the policies, procedures and processes to support them. Works with marketing staff to develop marketing plans and materials for distribution to potential and existing patients and clients and ensures that program objectives and scope of services are marketed appropriately on the external website. Responsible for collaborating and working with Finance Team to set fees, manage program expenses, and respond to billing and insurance questions. This position communicates regularly with various levels of internal and external personnel, and is responsible for organizing, leading, and presenting at various meetings. Some travel may be required.
A Bachelor's Degree in business or a healthcare related field required with a minimum of five years relevant experience in healthcare. Exceptional customer service skills, negotiation skills, and the ability to develop strong working relationships is a priority for this position. Must possess exceptional written and verbal communication skills, and the ability to maintain confidential information. Ability to simultaneously manage multiple priorities and projects and monitor details. Experience in working with contracts and regulatory requirements is preferred.
Mayo Clinic Health System Job ID . Posted job title: Program Manager-Orthopedic Surgery
About Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider by U.S. News & World Report . Our multi-disciplinary group practice focuses on providing high quality, compassionate medical care. We are the largest integrated, not-for-profit medical group practice in the world with over 70,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, exceptional benefits including medical, dental, paid time off. At Mayo Clinic, you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career.
Benefits
- Medical benefits
- Health savings account
- Dental benefits
- Health Care FSA
- Vision benefits
- 403b retirement plan