Inspire health. Serve with compassion. Be the difference.
Job Summary
Supports patient care services for emergency department in accordance with established standards and practices. Works under general direction of Nursing Director collaboration with Nurse Managers. Works with patient and family members regarding tests and follow up treatment protocols to include interactions with multidisciplinary departments. Reviews critical lab values with physicians and reports to agencies to include the Health Department. May assist with chart audits and patient call backs related to service.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
Enters and retrieves patient medical data from the computer, updating entries as necessary; audits medical records for accuracy and completeness, notes deficiencies, and refers for appropriate follow-up and completion.
Receives and reviews all ED laboratory, culture results, x-ray, ECG discrepancies evaluating treatment of positive findings. Will call the patient to report these results. If unable to reach the patient via phone, will send a certified letter.
Coordinates with the physician in charge regarding treatment plans as appropriate.
Compiles monthly reports/statistics related to quality review. This includes daily chart reviews for documentation and any other quality measures.
Assists with auditing and measuring core measure data and other as assigned.
Assists the Nurse Manager to address patients' satisfaction issues by performing daily callbacks according to the callback policy.
Serves as an active member of divisional committees and steering committees as appropriate and promotes the vision, mission, values of GHS and the GMH Emergency Department.
Works with the local health department for follow-up on appropriate tests
Performs other duties as assigned.
Supervisory/Management Responsibilities
Minimum Requirements
In Lieu Of
Required Certifications, Registrations, Licenses
Knowledge, Skills and Abilities
Work Shift
Day (United States of America)
Location
Greenville Memorial Med Campus
Facility
2237 Emergency Medicine
Department
Emergency Medicine-Practice Operations
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