Registered Client Service Associate

Peabody, Massachusetts

LPL Financial
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This full-time 35.5 hours a week employment opportunity in Peabody, MA would allow you to support Financial Advisors associated with LPL Financial. The financial advisors operate under our Employee Advisor Model. You will join a team that is dedicated to helping clients in every stage of their financial life. This exciting position will allow you to grow your career and by helping the people and families that look to our Financial Advisors for financial solutions.

Job Overview:

One of the hardest parts of being a financial advisor is having to find clients. The opportunity we've created puts all of that on the backburner. Here's a chance to understand the inner workings of a financial planning office, how to effectively communicate with clients, and understand the importance of documentation, analysis, planning techniques and more. This full-time position puts you in an enviable position. You'll apply planning, operations, trading and service skills as you support our team. As your experience, efficiency and ability to work autonomously grows, more responsibilities will be added. You'll be provided state of the art technology and training, guidance from our seasoned team of professionals, a friendly work environment and you will be:

Supporting our Director of Financial Planning - you'll assist in preparing for client's reviews, analyzing client data for entry into our planning software, and work to solve problems that result in client questions.

Supporting our Operations Manager - Opening new accounts, transferring assets, and assisting with periodic payouts are just a few of the many items that you'll learn. We pride ourselves on our 0% NIGO Rate (not in good order). Your attention to detail and ability to work efficiently and accurately are essential.

Supporting our Investment Team - You'll learn how to place trades, set up dollar cost averaging programs, calculate cost basis, produce investment proposals and build style boxes.

Supporting our Team - The cornerstone to our office is our contact management system. We use Wealthbox. You'll become fluent in task management, workflows, adding notes and taking direction from others. You'll also become an integral part of our personal client experience initiative. Your voice on the phone, the mannerisms in the office, and your interaction with clients both virtually and in-person will mesh with what our industry refers to as "state of the art client service."

Overtime, you'll find your strengths. With a clear understanding of how a financial planning firm works, you'll be primed to pursues a multitude of career paths. Perhaps it's to become a Certified Financial Planner. Maybe you'll want to be a financial planning, investment and/or operations specialist. The choice is yours.

Responsibilities include but are not limited to:
  • Answer phones, schedule appointments, and prepare materials for client meetings
  • Keep client management systems up-to-date with client information
  • Assist with information and documentation requirements for new accounts, transfers, and more
  • Accurately input data in financial planning software
  • Manage account activities that are operational in nature - new accounts, cash management, transfers, and account maintenance (e.g., periodic distributions, debits)
  • Assume ownership of inquiries and requests; communicate with internal departments to ensure clients' expectations for timely service delivery are met
  • Educate clients on account services, capabilities, and new technology - eSignature, paperless statements, Account View (client portal), etc.
Required Qualifications:
  • Organized with a strong attention to detail and problem-solving abilities
  • Effective oral and written communication; able to explain complex information clearly and simply
  • Time management skills with the ability to handle multiple projects and deadlines
  • Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partners
  • Ability to analyze and research information
  • Self-motivated, driven and takes initiative
  • Prior customer service experience
  • Proficiency in Microsoft Word, Excel, and PowerPoint; CRM applications
  • Series 7 license required
Pay Range:
$25.10-$41.83/hour
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer.

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?
  • Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here.
  • Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here.
  • Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here.
  • Impactful Work: Our size is just right for you to make a real impact. Learn more here.
  • Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here.
  • Community Focus: We care for our communities and encourage our employees to do the same. Learn more here.
  • Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here.

Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at .

EAC1.22.25
Date Posted: 23 April 2025
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