Key Responsibilities:
Team Leadership & Development: Inspire and manage a regional service team, fostering a high-performance culture, team wellbeing, and job satisfaction.
Business Growth: Drive the growth of the service business in the region through the development and execution of strategic goals.
Customer Service Excellence: Ensure customer service agreements are exceeded through proactive resource allocation and service delivery.
Safety Focus: Uphold and champion strong health and safety standards across all operations.
Sales Enablement: Use data to identify sales opportunities, develop strategy, and convert leads into business, particularly in service-related offerings.
Customer Relationship Management: Build and maintain strong, trust-based relationships with customers, staying attuned to their needs and market trends.
Cross-Functional Collaboration: Work closely with colleagues across functions to ensure aligned execution and continuous improvement.
Requirements & Qualifications:
Degree-level education or equivalent experience; formal sales qualification (e.g., ISMM) preferred or in progress.
Strong safety awareness and commitment to workplace security.
Proven telesales experience and ability to develop and execute sales strategies based on data analysis.
In-depth knowledge of the materials handling industry; familiarity with our client's products and services is advantageous.
Strong interpersonal and communication skills, with a collaborative and customer-centric approach.
ACS are recruiting for a Regional Service Manager - Midlands. If you feel that you have the skills and experience required in this advertisement to be a Regional Service Manager - Midlands submit your CV including an outline of your experience as a Regional Service Manager - Midlands. It is always a good idea to include a covering letter outlining your experience as a Regional Service Manager - Midlands with your application as this will enhance your chances of selection and improve your prospects of landing the Regional Service Manager - Midlands role you desire.