Regional Property Manager

Job Type

Full-time

Description

Summary Objective:

The Regional Property Manager is an integral part of our organization as they support and execute the Company's strategies related to property management operations by directing the team members on the assigned portfolio of properties, and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operation performance objectives. This person will be focused on the financial performance of each community, ensuring that it is properly staffed and managed to provide the optimal return. This person will also oversee multiple managers and provide guidance on operating and financial issues to those managers. This person must have an in-depth understanding of the operations of property management and maintaining company policies and procedures to achieve financial and operational goals.

Essential Functions:

• Leadership:
• Hires, trains, and develops Property Managers to help maintain a positive attitude, motivated staffs, and desired results.
• Recognizes, solves, and prevents property issues from rising to a level requiring the owner's involvement.
• Solves daily issues that arise and make command decisions.
• Provides Property Managers with direction to achieve financial performance goals; actively manages budgetary control and restraint.
• Conducts weekly and monthly meetings with Property Managers to keep them apprised of current issues.
• Holds annual performance reviews for direct reports and ensures reviews happen in a timely manner for employees that report to the Property Manager.
• Evaluates the staff of each Property Manager in regard to leasing guidelines.
• Conducts periodic inspection of assigned properties and vacant apartments for market-ready condition.
• Assists in or develops corrective action programs for apartment communities.

Financial:

• Meets budgeted income, expense, and leasing goals for each property.
• Supervises and coordinates preparation of the annual budget process for each property.
• Reviews the financial operations of each Property manager on a monthly basis.
• Reviews the weekly Delinquency and Occupancy reports.
• Ensures timely and accurate submission of reports, payables, bonuses, etc.
• Evaluates market conditions with each Property Manager to determine unit prices in accordance with the market and budgeted goals.
• Implements cost savings wherever possible.

Compliance:

• Reviews and abides by all terms of Management Agreements.
• Develops and disseminates procedures; and reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.
• Ensures satisfactory completion of required training programs by assigned property staff.
• Reviews service contracts for each assigned property on a monthly basis.
• Effectively communicates with residents, staff, and other suppliers or vendors to ensure efficient operation of office activities.

Competencies:

• Leading Others
• Fostering Teamwork
• Empowering Others
• Performance Management/Coaching
• Diversity & Inclusion
• Communication & Influencing
• Communication Proficiency
• Customer Focus
• Preventing & Solving Problems
• Financial Management
• Forward Thinking
• Strategic Thinking/Business Acumen
• Achieving Results
• Initiative
• Results Driven
• Thoroughness/Attention to Detail/Accuracy
• Decisiveness
• Self-Management
• Stress Management/Composure
• Personal Credibility/Ethical Conduct
• Personal Effectiveness
• Continuous Improvement Orientation
• Organizational/Planning Skills/Time Management

Supervisory Responsibility:

This position is responsible for supervising 3 or more Property Managers.

Work Environment:

Typical working environment is in an office setting on a multi-unit residential property, working with a personal computer at a desk and a telephone. May also involve greeting and taking prospective residents to vacant apartments in a multi-level apartment community. May be subject to outdoor weather conditions ranging from rain or snow to excessive heat during the seasonal months.

Position Type/Expected Hours of Work:

This is a full-time, exempt, position, 40 hours or more per week. Hours of Operation are generally Monday - Friday, 8:00 a.m. to 5:00 p.m. Some Saturdays are also required.

Travel:

Travel within North Texas is required. Periodic travel with overnight stays may be required for training or conferences.

Required Education and Experience:

• High school diploma/GED or equivalent.
• Basic knowledge of apartment maintenance and construction.
• Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal, financial, and human resources documents, and to create and make presentations to senior managers, clients, and others.
• Demonstrated proficiency in using property management software (preferably Yardi), in Microsoft Office Suite (Excel, Word, PowerPoint), and database management applications to complete and produce required reports and other employment documents.
• Demonstrated mathematical and analysis skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percents in order to complete, understand, and interpret financial records, budgets, and other fiscal reporting information.
• Experience and developed management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer team members.
• Marketing knowledge including digital technology and social media.
• Employment history that demonstrates the application and usage of a sales, marketing, and customer service background sufficient to resolve customer complaints and issues, complete financial and other reports and documents, increase sales revenues, and manage spending.
• First-hand, seasoned experience in multi-site property management and residential property operations, including all facets of managing the physical, operational, financial, and customer service performance of a wide variety of asset types under varying market conditions.
• Have knowledge of leasing agreements and terminology.
• Have excellent understanding of landlord/tenant laws and fair housing regulations.

Preferred Education and Experience:

• Bachelor's degree in management/finance or equivalent industry experience.
• Yardi 7s Software Experience is a PLUS
• CAM Certification
• Certified Apartment Professional Supervisor (CAPS)

Additional Eligibility Qualifications:

• Have a satisfactory background check and drug screen.
• Possess a valid Driver's License and proof of insurance.
• Must have own vehicle with current insurance
• Must have a satisfactory Motor Vehicle Record (MVR) check.
• Deadline and detailed oriented with a high level of accuracy.
• Must project a professional appearance at all times.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.