Our client is seeking a dynamic and results-driven Regional Parts Manager to oversee parts sales, inventory strategy, and customer support for CNC machine tools across a designated territory. This leadership role is responsible for managing a regional team, driving revenue growth through parts sales, ensuring parts availability, and delivering a high level of customer satisfaction through timely service and support.
Key Responsibilities:
Lead and develop a regional team of parts specialists and coordinators to support customer needs and drive parts sales.
Manage regional inventory levels to ensure optimal stock availability while minimizing excess and obsolescence.
Collaborate closely with service, sales, and logistics teams to ensure seamless parts delivery and field service readiness.
Analyze regional parts sales trends, customer purchasing patterns, and inventory turnover to identify opportunities for growth and improvement.
Resolve escalated customer issues related to part delays, availability, or technical compatibility.
Implement strategies to improve fill rates, reduce backorders, and increase first-time fix rates.
Monitor and report on key performance metrics including revenue targets, service response times, and inventory KPIs.
Serve as the regional liaison with central supply chain, engineering, and global parts operations teams.
Support the execution of new product launches, system upgrades, or part lifecycle changes within the region.
Stay current with technical updates and part revisions to provide informed support and training to the team.
Qualifications:
5+ years of experience in parts management, supply chain, or technical support roles-ideally within the CNC machinery or industrial equipment sectors.
Strong understanding of CNC machine tool components and service operations.
Proven leadership experience with the ability to coach, motivate, and manage a distributed team.
Excellent communication and customer service skills, with a focus on responsiveness and solution-oriented thinking.
Proficiency with ERP systems, order management tools, and Microsoft Excel or BI reporting platforms.
Analytical mindset with the ability to interpret data, forecast demand, and optimize inventory.
If this position interests you, please apply today.
Thank you,
Rachel Stewart
Senior Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.