Regional Operations Manager

Think, act, work, teach, and inspire from outside the box. Lark is looking for a Regional Operations Manager who can oversee multiple complex independent hotel and restaurant assets. We look to inspire travel, we embody eye to eye hospitality, and we listen to the story of the property and work tirelessly to bring it to life. The right person for this role has extensive experience in Restaurants, Events, and Bars, along with a strong hospitality background in Hotels. But we are not looking for a "Super General Manager". Rather, we want someone who can help a General Manager look farther into the future of the business, help support the property leadership teams in appropriately hiring, training, and developing their respective teams, and holds the General Manager accountable for financial performance and overall condition of the asset. The Regional Operations Manager supports the communication with ownership, always knowing intimately the financial performance of the property and the business forecast in the market the property is operating in. The Regional Operations Manager travels to his or her properties, meets with all levels of staff, supports guest interactions, and sets the example for the property of Lark's core values. This is a job that requires travel. While Austin is central to our portfolio in Texas, we will consider applicants in other areas of Texas as well. Responsibilities:
• Manage a portfolio of Hospitality assets, leading the General Managers towards measurable goals in Guest Experience, Employee Experience, and Property Financial Performance
• Act as the conduit to Lark departments for the property team, facilitating communication and ensuring successful outcomes
• Supporting the new opening of properties, transition through renovations, or strategic repositioning
• Develop Annual Plans, Budgets (capital and operating), and ongoing Forecasts for the business.
• Consistently keep an agenda a year ahead, broken down into appropriate components (monthly) to ensure alignment with the articulated business plan
• Evaluate the financial performance daily/weekly/monthly to ensure compliance with overall profitability in the Restaurants, Events, and Hotels Qualifications:
• 6 years of hospitality leadership experience
• Ability to manage multiple departments and agendas across multiple locations, previous above-property leadership preferred
• Hotel opening experience a plus
• Food and Beverage experience required
• Self-motivated and the ability to work and travel independently
• Strong financial acumen
• People-facing role, with the ability to work through difficult conversations and conflict Compensation: $105,000 Annually plus bonus and benefits

• Manage a portfolio of Hospitality assets, leading the General Managers towards measurable goals in Guest Experience, Employee Experience, and Property Financial Performance
• Act as the conduit to Lark departments for the property team, facilitating communication and ensuring successful outcomes
• Supporting the new opening of properties, transition through renovations, or strategic repositioning
• Develop Annual Plans, Budgets (capital and operating), and ongoing Forecasts for the business.
• Consistently keep an agenda a year ahead, broken down into appropriate components (monthly) to ensure alignment with the articulated business plan
• Evaluate the financial performance daily/weekly/monthly to ensure compliance with overall profitability in the Restaurants, Events, and Hotels

Compensation:
$105,000 per year