Summary: AW Property Co is a real estate investment and operating company that specializes in medical office properties in major markets throughout the Southeast. We are seeking a highly organized and detail-oriented Regional Manager to join our team in Fayetteville, Georgia. The Regional Manager will be responsible for all aspects of property operations for our portfolio in the Georgia Region, including tenant relations, leasing, vendor management, maintenance supervision, construction oversight, budgeting and reporting. This position requires attention to detail, accuracy, timeliness, professional integrity and the ability to work collaboratively with internal and external real estate professionals. This position will be based out of AW's regional office in Fayetteville and requires frequent travel to properties.
Qualifications: Bachelor's degree and a minimum of ten years of commercial property management experience, including construction management. Must be organized, possess strong writing and verbal skills, have a courteous and customer service-oriented manner and have the professional ability to build relationships with employees, tenants, vendors and investment partners. Must demonstrate the ability to prioritize, multi-task and utilize resources to execute tasks within a deadline-oriented environment. The position requires proficiency with Microsoft Office (Word and Excel excellence preferred), Yardi and/ or MRI experience and the ability to operate standard office equipment.
Supervisor: Reports to the Director of Operations
Job Responsibilities:
I. Operations:
- Manage day-to-day property operations and procedures.
- Manage property operations personnel including assistants, administrators and building engineers.
- Perform weekly and monthly property visits (position is 100% onsite).
- Evaluate property condition, report recommendations for improvement.
- Manage the overall appearance, cleanliness and safety of common areas.
- Work in collaboration with building engineers to address all tenant requests in a timely manner.
- Prepare, schedule and close out all maintenance work orders.
- Prepare and distribute general correspondence for properties.
- Ensure tenant compliance with leases.
- Coordinate and manage all tenant move-ins/move-outs.
- Prepare and distribute tenant welcome packages.
- Maintain all vacancies in move-in condition.
- Recommend cost savings by obtaining competitive vendor bids, when applicable.
- Work in collaboration with project manager to coordinate and complete Cap Ex and TI projects.
- Work in collaboration with marketing team to distribute newsletters and implement quarterly tenant socials and holiday events.
- Serve as on-call contact for after-hours emergencies.
II. Leasing:
- Conduct market analysis of new and existing inventory to ensure AW's pricing and terms are competitive.
- Work in collaboration with marketing team to advertise the properties and ensure accurate and timely updates to all listings and marketing materials.
- Actively network with lease prospects, brokers and other referrals sources.
- Show space to lease prospects, define requirements, limitations and assess qualification of prospects.
- Actively pursue renewal of existing tenants.
- Analyze prospective lease and renewal terms with finance team to determine profitability of a potential lease.
- Negotiate lease terms with prospects and renewal terms with existing tenants.
- Draft leasing documents including letters of intent, requests for proposals, leases, lease Amendments and commission agreements.
- Conduct credit checks, collect pertinent financial information, and perform necessary due diligence on prospects.
- Present new lease and renewal documents for execution by management.
- Regularly communicate with existing tenants to discuss expansion, relocation and referrals.
III. Financial & Budget Preparation
- Collaborate with asset manager on property and portfolio strategy, performance and annual business plans.
- Assist with preparation of annual operating budgets.
- Review and approve recurring monthly expenditures.
- Collaborate with finance and accounting team to address tenant delinquencies. Review and approve monthly rent-up statements.
- Prepare and process late letters and 3-day notices, as applicable.
- Assist with preparation and review of property variance reports monthly. Attend monthly financial review meetings.
- General administration & reporting
- Prepare property management and leasing updates and other required reporting documents. Attend weekly asset management meetings.