This position is the welcoming reception point for all YTI Campuses. Therefore, the most important job duties for this position are to portray a professional, friendly, courteous, and efficient demeanor when interacting with all perspective students, family members, and visitors as well as within house personnel. Additionally, this position provides administrative support to the Campus Director of Operations & Education, as well as the Admissions and Educational Funding departments as needed. Duties include general clerical, receptionist, and project-based work. This Regional Education Administrative Assistant supports the YTI campuses, currently, York, Lancaster and Altoona.
The Regional Education Administrative Assistant will
- Provide general clerical and administrative support
- Greet visitors and prospective students as they arrive on campus
- Answer multi-lined telephones in a prompt and courteous manner
- Answer student and staff questions in a timely manner OR refer to appropriate persons in a timely manner
- Generate appropriate paperwork and forms.
- Manage postage, incoming and outgoing mail and/or packages - sort and distribution of campus mail
- Prepare written responses to routine inquiries
- Maintain general office supplies and ordering program/student supplies as requested
- Assist with special events and activities
- Assist with Department mailings, correspondence and record keeping
- Assist in projects as needed.
- Maintain databases and other electronic records as assigned
- Runs daily/weekly/monthly reports as assigned
Position Requirements
- High School Diploma or GED required; business school, Associates degree or equivalent is preferred
- 3+ years work experience as an administrative assistant, office management or reception area experience
- Knowledge of Microsoft Office: Word, Excel, PowerPoint and the internet
- Professional verbal and written communication skills
- Ability to handle multi line phones, including the paging features and transfers to the voice mail system
- Must have a good command of the English language, both oral and written
- Professional appearance and telephone manner is essential
- Advanced prioritizing, planning and organizational skills
- Attention to detail and accuracy
- Must be flexible and adaptable
- Must be team player
- Must be able to maintain confidentiality
About our company:
YTI Career Institute, a subsidiary of Porter and Chester Institute, is a leading trade school for over 75 years and adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With campus locations throughout Pennsylvania, Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology.
Our support staff, including Admissions, Financial Aid and other administrative professionals, to our highly qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally.
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We are an Equal Opportunity Employer.
M, W, F 8a-4p; T, Th 10a-6p