Description
Richmond Behavioral Health has a new opportunity for a highly skilled and professional Administrative Coordinator to join our Region 4 team of dedicated Life Changers. The individual selected will perform a high level of administrative support to a division, planning, monitoring and coordinating various programs, activities and staff, maintaining records and files, preparing reports, maintaining accurate and timely data entry of client information into the electronic system, and related work as apparent or assigned. Work is performed under the limited supervision of the assigned supervisor.
Essential Functions
Answers telephone and monitors email inboxes; provides administrative support and office coordination for the Regional Programs division.
Provides administrative support to Senior Director of Regional Programs and works collaboratively with Regional Program Managers, Supervisors.
Maintains complex spreadsheets to track programmatic data.
Receives, reviews and processes court orders, program referrals and discharges. Supports program activity tracking. Updates clients' files, database records and various tracking documents as needed.
Manages conversion of paper documentation to electronic records and ensures documentation has been successfully uploaded to the EHR.
Provides assistance with EHR training and support for Regional Programs staff.
Maintains an inventory of office supplies; orders supplies as needed.
Prepares and submits reports and other correspondence for management as required ensuring compliance of all State and Federal regulations.
Creates and compiles expenditure spreadsheets from invoices; verifies accuracy of invoices; reviews and submits reimbursement and refund requests. Investigates program-specific vendor inquiries.
Prepares monthly meeting minutes of staff meetings and other meetings as required.
Coordinates professional trainings and makes travel arrangements.
Ensures appropriate forms are used by staff; maintains all manuals held by staff and supervisory levels; prepares and updates forms; maintains original packets for intake, assessment and annual reviews.
Creates marketing items for client referral as needed including greeting cards, presentation board for events, etc.
Maintains staff contact list including staff listings, email address book and website.
Provides training for other administrative staff on various software packages; troubleshoots hardware, software and office equipment issues within assigned division.
Files, scans and distributes various documents.
Reserve meeting rooms as needed. Supports coordination of meetings and appointments, as assigned.
Requests and monitors unit maintenance as needed including domestic machines as well as printer/fax/scanner.
Performs special projects as assigned.
Position Requirements
Knowledge, Skills and Abilities
Thorough knowledge of standard office practices, procedures, equipment and office assistance techniques; thorough knowledge of business English, spelling and arithmetic; thorough knowledge of the services provided by service agencies; thorough knowledge of the demographics of the service area; thorough knowledge of and ability to operate personal computers, associated software, hardware and peripherals; ability to read and understand moderately detailed policies, procedures and job related materials; ability to maintain detailed records; ability to solve problems within scope of responsibility; ability to establish effective working relationships with associates, agencies, medical personnel, law enforcement, vendors, clients and the general public.
Education and Experience
Associate's degree with coursework in business administration, or related field and considerable experience in program and administrative support, customer service, office assistance, bookkeeping, business management, or equivalent combination of education and experience. Proficiency in Microsoft Office including Word, Excel, PowerPoint; ability to be flexible, work independently and manage fast-paced, continuously changing work environment.
Physical Requirements
This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires standing, walking, reaching with hands and arms and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Special Requirements
Valid driver's license in the Commonwealth of Virginia.
Some travel within the region to support regional activities.
Telework Opportunities Available
Full-Time/Part-Time
Full-Time
Open Date
5/9/2025
Close Date
About the Organization
Join the Fearless.
Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.
Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.
Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.
Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity
Creating Healthy Communities - One Person, One Family, One Community at a time.
RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.
Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.
Starting Salary Range
$22.20 Negotiable depending on qualifications.
EOE Statement
Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This position is currently accepting applications.
Date Posted: 26 May 2025
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