Recreation Specialist

Salary : $38,132.24 - $57,197.77 Annually
Location : Rowlett, TX
Job Type: Full Time
Job Number: 4
Department: Parks and Recreation
Division: Rowlett Community Centre
Opening Date: 04/07/2025
Closing Date: 4/25/:59 PM Central
FLSA: Non-Exempt

Description
Hiring Range: $18.33 hourly
Full Pay Range: $18.33 - $27.50 hourly

Work Schedule: 4-day work week, Wednesday- Friday: 11:30am-9:30pm
Saturday: 7:30am - 5:30pm

Benefits at the City of Rowlett Include:

• 4-day work week
• Medical, dental and vision insurance
• Life insurance (2x salary up to $150,000)
• Long-term and short-term disability
• Flexible spending account
• 20-year retirement plan with the Texas Municipal Retirement System
• 5-year vesting and a 2:1 City match
• Vacation - 2 weeks during the first year, 3 weeks after the first year
• Sick leave - 2 weeks per year
• Employee Assistance Program
• Longevity pay

Position Overview
Under direct supervision of the Recreation Supervisor or Athletics/Aquatics Supervisor, the Recreation Specialist is responsible for maintaining customer relations at the front desk of the Rowlett Community Centre. This position is also responsible for light programming duties, as well as swimming pool maintenance. The nature of the work will require day, evening and/or weekend hours as required.
Essential Job Functions

Registers and enrolls participants; informs participants of class changes, cancellations, and refunds. Prepares and maintains attendance reports on a daily, weekly, and monthly basis for classes, meetings, and drop-in facility use on a computerized system. Investigates and resolves citizen complaints concerning classes, instructors, or the facility. Maintains facility, interior and exterior, by reporting complaints and problems, reporting repairs to the Community Centre Supervisor, handling customer complaints where appropriate, identifying current risk and forecasting potential problems.

Registers citizens using RecTrac software ensuring necessary paperwork is completed and filed, entering information into a computer system and accepting payments. Processes transactions using RecTrac Software including POS transactions, selling memberships, reserving facilities, registering patrons for programs and special events. Physically adapts recreation center or other recreation facility for daily recreation center usage through movement or recreation equipment. Monitors and supervises drop-in recreation usage by recreation center patrons. Responsible for opening and closing the Rowlett Community Centre by organizing front desk work area, accounting for cash levels, printing reports for daily reconciliation of payments and record of daily transactions.

Provides various administrative services by ensuring safety in front lobby, assisting with various marketing tools, maintaining adequate levels of supplies and marketing tools, provide excellent customer service to members and rentals customers, assisting with special events and providing clerical based services. Serves as the Front Desk Manager on Duty for various operating shifts. Responsible for regular attendance and arriving to work on time.
Reserves athletic and aquatic facilities and assigns lights as necessary. Schedules, coordinates, and administers assigned athletic leagues. Monitors and supervises athletics and aquatics programming. Assists with the maintenance of the swimming pool. Monitors and maintains pool filtration systems. Monitors pool water chemistry through testing of water samples.

Performs other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential function of this position, as is the ability to create and maintain professional, harmonious working relationships with others.
Minimum Requirements

High School Diploma or GED and two years of experience in a community recreational facility. An equivalent combination of education and experience will be considered.
Other Requirements

Valid driver's license required. Must have and maintain a good driving record in accordance with the driving standards as established by the City of Rowlett. Must report all traffic citations to his/her departmental Director or his/her designee within two working days of receipt.

Must obtain CPR and First Aid certification within six months of assignment to position.

Required to work nights, weekends or special events as needed by the department.
The City of Rowlett offers a competitive benefit package including vacation, holiday, and sick leave as well as medical, dental, prescription drug, vision, life and AD&D, and long-term disability insurance.

For a more detailed overview of our benefit package, please visit our
01

Do you have a valid driver's license?

• Yes
• No

02

Please select your highest level of education. Relevant fields of study include Recreation, Sports Management, Leisure Studies, or a closely related field.

• High School Diploma or GED
• Associate degree
• Bachelor's degree
• Master's degree or higher

03

Please select your level of experience working in a community recreational facility:

• Less than two years
• 2 years or more

Required Question