Records Management Clerk

Salary : $39,748.80 - $59,592.00 Annually
Location : 80112, CO
Job Type: Full-time
Job Number: 06168
Department: Public Health
Division: Admin, Ops and Finance
Opening Date: 05/15/2025
Closing Date: 6/15/:59 PM Mountain

Description

Records Management Clerk role performs administrative and customer assistance duties including forms processing, data entry, cash balancing, and record keeping related to the registration and issuance of birth and death records and the issuance of burial permits within the County. Clerk also performs courier delivery of death certificates to funeral homes using County vehicle.
Duties

• Performs all duties and activities related to the processing of birth and death certificates, pursuant to laws, regulations, and standards set by the State Registrar.
• Examines certificates for accuracy and completeness and makes corrections or resolves discrepancies.
• Responds to requests for birth and death certificates and disposition permits via the Internet, telephone, mail, fax and in person.
• Issues certified copies of birth records; accesses on-line CDPHE vital statistics records; verifies qualifications of recipient.
• Issues permits to mortuaries for disposition (burial, cremation, etc.). Issues sealed death certificates in absence of the Deputy Registrar/Assistant Deputy Registrar.
• Assures appropriate fees are collected, receipts issued, and daily reports are run and reconciled as appropriate.
• Performs routine clerical duties related to the issuance and processing of certificates and permits such as answering phones, typing, searching files, filing, data entry, and record keeping.
• Maintains statistical records of transactions.
• Delivers death certificates to funeral homes in metro area.

Emergency Preparedness and Response

• Responds, as required, to support public health emergencies, incidents, and events. Employee participates in all exercises and drills on emergency preparedness and response, as required. Completes trainings identified as appropriate for this level employee and initiates corrective actions and responses pursuant to Federal, State, and Local laws, statutes, and regulations.

Skills, Abilities and Competencies:

• Communicates clearly and concisely, verbally and in writing.
• Maintains active working knowledge of CDPHE regulations related to vital statistics., current office practices procedures, and customer service skills.
• Demonstrates strong proficiency in proofreading, accuracy, and attention to detail.

Behavioral Competencies (these are required for all positions at ACG):
Accountability
Accessibility
Inclusivity
Integrity
Requirements

Education and Experience:

• High School Diploma or equivalent
• 1+ year experience in general office or customer service
• Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.

Preferred Education and Experience:

• Bi-lingual Spanish strongly preferred

Supplemental Information

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
• Certification as a Deputy Registrar through the Colorado Department of Public Health and Environment (CDPHE). Thorough understanding of State Vital Records Office regulations. Complete 8 hours annual training through CDPHE.
• Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.

Post-Employment Requirements:

• Occasional on-call weekends and holidays with limited time demands.
• May require flexible hours outside 8am-5pm standard business hours.

WORK ENVIRONMENT:

• Work is generally confined to a standard office environment.

PHYSICAL DEMANDS:

• Spends 90% of the time sitting and 10% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 lbs.
• Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work-related equipment.

Definitions:
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.
In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at . Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.
As a Regular Full-Time employee at Arapahoe County Government, you are eligible for benefits such as:

• Medical, Dental, and Vision Insurance
• Life and Supplemental Life Insurance
• Short and Long Term Disability
• Mandatory Pension Plan
• Deferred Compensation Plan
• Pre-paid Legal Services
• Vacation and Sick Leaves
• Holiday pay
• Training and Educational Reimbursement Opportunities

For a more detailed listing of our benefit programs, click on the MENU link on the left and then Benefits Summary.
01

Please choose the response that best describes your educational background.

• High School Diploma or GED
• Some College
• Associate Degree
• Bachelor's Degree
• Master's Degree

02

Please choose the best answer that describes your general office and/or customer service experience.

• Less than 1 year of experience
• 1 year to less than 2 years experience
• 2 years to less than 3 years of experience
• 3 years to less than 4 years of experience
• 4 years to less than 5 years of experience
• 5 or more years of experience

03

Are you fluent in both English and Spanish?

• Yes
• No

04

Do you have a current, valid driver's license?

• Yes
• No

05

Have you received eight or more points within the past twelve months or twelve or more points within the past twenty-four months against your driving record?

• Yes
• No

06

How many moving traffic violations have you been cited for in the past two years?

• Less than 3 violations
• 3 or 4 violations
• 5 or more violations

07

In the past three years, have you had your driver's license revoked or suspended?

• Yes
• No

Required Question