Location: Duluth, MN Wage Range: $18-$34+/hr depending on experience
We're not your typical roofing company.
We've built our name by doing what others won't, answering the phone, showing up on time, and making homeowners feel understood. We're growing, and we're looking for someone who can help us keep that standard high.
This role is the front line of our company. You'll be the voice people hear first and the calm in the middle of the home improvement storm.
What You'll Actually Do
- Answer inbound calls and greet clients with professionalism and warmth
- Schedule and confirm appointments using our calendar systems
- Coordinate between customers, sales staff, and field crews
- Maintain simple internal systems and checklists for daily tasks
- Monitor emails, contact forms, and follow-up reminders
- Organize digital paperwork, warranties, and records with precision
- Support team leaders with small administrative projects as needed
What Matters Here
- You stay ahead of the curve. You're organized, on time, and double-check your work.
- You listen like it matters. Because to our customers, it really does.
- You're calm under pressure. Things move quickly, your clarity keeps it smooth.
- You have real pride in your work. This isn't just a job; you're part of someone's first impression.
Helpful Experience (but not required)
- Administrative or receptionist experience
- Experience with scheduling tools like Calendly or Google Calendar
- Roofing or home services experience (a plus but not necessary)
Perks of the Role
- Clear training and systems, no guesswork
- Real opportunity to grow into operations, marketing, or sales
- Flexible daytime hours (we believe in balance)
- A seat at the table in a company that's changing the industry
This isn't a sales job. This is a trust job.
And if you've got that steady hand and sharp mind, we'd love to meet you.
- Apply now with a short message about why this role fits you. Resumes are optional, clarity is not.