Receptionist Officer Location: Tewksbury, MA
Rate: $20.00/hour
Schedule: Monday-Friday, 7am-3pm
Securitas plays an essential role for our clients and in society. The
Receptionist Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control, and patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Receptionist Officers will provide customer service and information to a client's employees and customers.
KEY RESPONSIBILITIES: Reception Duties: - Greet and assist visitors, clients, and employees in a friendly and professional manner.
- Answer and route incoming phone calls, take messages, and respond to general inquiries.
- Maintain visitor logs and issue visitor badges in accordance with company procedures.
- Receive, sort, and distribute mail and deliveries.
- Maintain a clean and organized reception area.
Security Duties: - Monitor access control systems, security cameras, and alarm systems.
- Conduct routine patrols of the premises as required.
- Respond promptly to security incidents, emergencies, or unusual activity.
- Enforce company access policies and procedures, ensuring only authorized personnel are permitted entry.
- Write detailed incident reports and maintain accurate security records.
Qualifications: - High school diploma or equivalent (GED) required.
- Proven experience in a receptionist, customer service, or security role preferred.
- Proficiency with basic office software (e.g., MS Word, Outlook) and security systems.
- Strong communication and interpersonal skills.
- Ability to remain calm and professional under pressure.
ENHANCED BENEFITS - Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
- 401k with Employer Matching
- Paid Life Insurance
- Paid Time Off
- Paid Uniforms
- Paid Training Upon Hire and Throughout Career
- Sons and Daughters Scholarship Program
- Specialized Programs for Continued Education for Security Officers
- Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
- Employee Assistance Programs (EAP)
- Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.