Receptionist

Receptionist

Company Description

PersonalRX, a rapidly growing mail order pharmacy in Syosset, Long Island is looking to hire a Receptionist to assist our assist our pharmacy team to track patient orders and help resolve any issues.

We offer a very competitive salary, annual bonus and ownership (company stock) in our company for high performers as well as promotional opportunities over time.

You do not have to stand and wait on customers all day long and your job responsibilities are varied depending on your experience. Our customers love us because of unique "patient concierge" business model. Check us out at either or view our YouTube testimonials (go to YouTube and search for PersonalRX).

We recently raised significant capital and looking to grow in our business by investing in our pharmacy systems and hiring well qualified employees.

Be part of this exciting opportunity and apply now. Someone from our executive team will call you back.

Duties Review of delivery exceptions on our courier's portal

Make QA calls to patients to arrange for/accept deliveries

Make QA calls to patients to ensure their delivery arrives as expected

Accept incoming patient calls and provide answers or transfer to a colleague who can help address

Receive returned patient orders and work with the Operations manager and pharmacy technicians to determine the next steps

Inventory non-drug supplies weekly and place needed orders

Assist Operations Manager with ad-hoc pharmacy projects

Work with the pharmacy team to complete reships as needed

Request patient to complete google reviews and surveys

Note: All staff may be cross trained in another related pharmacy jobs.

Requirements

Detail-oriented

Good phone skills

Good listener

Willing to accept a challenge

Customer service background (1-2 years)

Computer proficient

Knowledge of Google or Microsoft office tools

- Minimum of High school degree

Base salary $21-$23 per hour

Job Type: Full-time, on-site

Physical Setting: in office

Expected hours: 40 per week

Schedule: Monday-Friday. 9:00am-5:00pm

Benefits:

Flexible schedule

Free parking

Opportunities for advancement

Paid sick time

Paid time off

Referral program

Be part of this exciting opportunity and apply now. Someone from our executive team will call you back.