Description Summary of Position:
Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries in a courteous manner in addition to sorting and distributing faxes.
- Essential Duties and Responsibilities
These include the following: (Other duties may be assigned)
- Receiving all incoming calls and personal visitors and determines the nature of the call or visit and routes appropriately in a professional, courteous manner.
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- Independently answers routine inquiries by providing general information.
- Demonstrates ability to be flexible, adapt to change, stay organized, and function under stressful situations.
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- Uses the computer to enter, access, and retrieve data.
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- Orders supplies for staff and patients.
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- Routes faxes to the appropriate department.
- Ability to be flexible in helping other departments or on special projects.
Supervisory Responsibilities:
- Performance Responsibilities:
- Although each position has its own unique duties and responsibilities, the following listing applies to every employee.
All employees of the organization:
- Will exercise necessary cost control measures.
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- Will strive to maintain positive internal and external customer service relationships.
- Must be able to demonstrate effective leadership skills.
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- Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
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- Must be able to be depended upon to plan and organize work effectively and ensure its completion.
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- Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
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- Will be expected to meet all productivity requirements.
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- Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
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- Is expected to represent the organization professionally at all times.
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- Must be able to demonstrate initiative, strive to continually improve processes and relationships.
Pay Range: $15 - $17 per hour