Receptionist

Salary : $35,360.00 - $37,440.00 Annually
Location : CA 93013, USA
Job Type: Full-Time
Job Number:
Department: Ladera OPS
Division: Reception & Campus Services
Opening Date: 05/16/2025
Closing Date: 5/30/:59 PM Pacific

Description

Pacifica Graduate Institute is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by nondiscrimination policy.

To host all Pacifica guests, answer all inquiries, direct phone calls, and general admissions calls. The Receptionist will also assist Student Services and Guest Services in student check in/out, onboarding, and all other on-campus student needs. The Receptionist will conform to institutional policies and procedures and adhere to diverse, equitable, and inclusive practices.

Examples of Duties

• Initiate opening and closing procedures
• Turn on the digital welcome slides
• Greet people and direct them to proper locations
• Answer the Pacifica switchboard and direct calls or transfer information as needed
• Answer basic admissions and general Pacifica inquiries, but transfer calls to the Admissions Office for in-depth questions
• Respond to all telephone and electronic inquiries or direct them to the proper venue
• Maintain Lost and Found
• Be available to provide clerical assistance as needed
• Keep concession center clean, organized and fully stocked.
• Maintain "Safety Log/Daily Report" and provide Shift Recap to Campus Services Supervisor, fellow Receptionist, and the VP OSESS.
• Create and laminate signs as needed
• Ensure a clean, and organized lobby area.
• Respond to all telephone and electronic inquiries.
• Check supply room and report supply needs to Campus Services Supervisor
• Check in guests and students using the online system
• Trouble-shoot and resolve accommodation complaints.
• Report and liaise with Student Services' Housing and Dining on any student, faculty, and staff residential needs and changes
• Assist in daily mail deliveries i.e. distribute internal mail to staff/faculty mailboxes
• Maintain inventory of site equipment and supplies
• Monitor calendar to stay apprised of upcoming events and needed facility set ups.
• Know and practice all items from the Receptionist Procedure Information Manual.
• Coordinate with facilities with any issues that may arise
• Provide coverage for campus bookstore as requested.
• Follow all safety and security procedures including policies established by others.
• Execute all other duties as assigned including work related to guest and student services departments.

Typical Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to interface with a number of different departments and outside agencies. Strong team player with ability to multi-task and possessing good interpersonal skills both written and oral.
Supplemental Information

EDUCATION and/or EXPERIENCE:

• High school diploma required; college preferred.
• 1-2 years of general office experience, receptionist preferred.
• Customer service experience.

LANGUAGE AND MATHEMATICAL SKILLS:

• Ability to read, write, speak, and receive instruction in English.
• Bi-lingual language skills preferred.
• Basic math required.

REASONING ABILITY:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where sometimes only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

• PC literate; MS Office (including Word and Excel)
• General office equipment

CERTIFICATIONS AND LICENSES:

None

PHYSICAL DEMANDS:

• Ability to stand, walk, use hands to finger, handle, or feel, reach with hands and arms and talk and hear.
• Sometimes required to sit, climb and/or balance and stoop, kneel, crouch, and/or crawl.
• Close and long range vision.
• Ability to lift 20lbs.

01

Are you available for on-call employment?

• Yes
• No

02

Are you able to work a flexible work schedule that includes nights, weekends, and includes varying shifts?

• Yes
• No

03

Do you have a High School diploma or GED?

• Yes
• No

Required Question