About the Role: The Receptionist at Alamo Dog & Cat Hospital plays a crucial role in ensuring smooth operations and exceptional customer service within the construction industry. This position serves as the first point of contact for clients, providing them with a welcoming and professional experience. The Receptionist will manage incoming calls, schedule appointments, and assist with administrative tasks to support the overall efficiency of the hospital. By effectively communicating with both clients and staff, the Receptionist will help maintain a positive environment that fosters trust and satisfaction. Ultimately, this role is vital in enhancing the hospital's reputation and ensuring that all visitors feel valued and well-informed.
Minimum Qualifications: - High school diploma or equivalent.
- Proficiency in Impromed
- Strong organizational skills and attention to detail.
Preferred Qualifications: - Previous experience in a customer service role, preferably in a healthcare or construction setting.
- Familiarity with basic office equipment, such as copy machines and telephones.
- Ability to work independently and as part of a team.
Responsibilities: - Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming phone calls, directing them to the appropriate personnel and taking messages as needed.
- Schedule appointments and maintain an organized calendar for the hospital's services.
- Perform general administrative tasks, including filing, data entry, and managing correspondence.
- Utilize Microsoft Office and other software to create documents, reports, and presentations as required.
Skills: The required skills for this position, such as proficiency in Microsoft Office, will be utilized daily to create and manage documents, ensuring that all information is accurate and up-to-date. Organizational skills are essential for maintaining an efficient workflow, allowing the Receptionist to prioritize tasks effectively and manage multiple responsibilities simultaneously. Basic computer literacy will enable the Receptionist to navigate various software applications and perform data entry tasks with ease. Customer service skills will be critical in building rapport with clients, addressing their needs, and providing them with a positive experience. Additionally, the ability to accept direction on assignments will foster collaboration with team members and contribute to a cohesive work environment.