POSITION
: Receptionist
Facility: Legent Orthopedic and Spine Surgical Hospital
LOCATION: San Antonio, TX
FULL TIME
Shift Hours: 7:00 am - 3:30 pm
This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the size of the facility the job duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at-will.
POSITION SUMMARY:
Receive visitors at the front desk by greeting, welcoming, directing and announcing them properly.
POSITION'S ESSENTIAL RESPONSIBILITIES:
Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients, and customers
Performs miscellaneous job-related duties as assigned.
OTHER RESPONSIBILITIES:
- Answer telephone, screen and direct calls
- Provide information to callers
- Greet persons entering organization
- Direct persons to correct destination
- Monitor visitor access and maintain security awareness
- Provide general administrative and clerical support
- Prepare correspondence and documents
- Control inventory relevant to reception area
- Punctual and dependent for assigned/confirmed shifts
POSITION REQUIREMENTS:
- Has the ability to remain calm, even under the most stressful of situations
- Ability to handle confidential information in a discreet, professional manner
- Must be detail-orientated; accuracy is imperative
- Ability to meet deadlines; customer focused
- Excellent oral and written communication skills
- Excellent organizational and analytical skills
- Ability to process and follow-up on rush items
- Ability to be an effective team member and display initiative
- Proficient with MS Word and Excel
- Ability to multi-task in a fast-paced environment.
EDUCATION AND EXPERIENCE:
- Prefer experience working in health care
- Prefer 1-2 years' experience with receptionist/administrative duties
- Proficiency with a computerized system