Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join EBC/Associa as a Receptionist and contribute to the efficient operations of our growing office. We are seeking a dedicated individual to provide essential front desk support to our Rohnert Park branch office.
What We Offer? Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.
How Our Employees Make an Impact: Our receptionists are the first point of contact for our branch office, making a significant impact through:
- Professionally greet and direct all visitors.
- Professionally answer the phone and direct all calls accordingly.
- Create FedEx labels and track for billing.
- Maintain the reception sign in sheet.
- Maintain the front page only of the receptionist binder.
- Process mailings.
- Maintain the birthday list.
- Create and distribute the Monthly Management Board Meeting List.
- Screen incoming general messages within email and phone mail systems and distribute accordingly.
- Assist with opening and distributing incoming mail.
- Process outgoing mail and take it to the post office each day.
- Ensure the lobby area and kitchen are always kept neat and clean.
- Organize and file hard copy HOA documents in file cabinets.
- Assist with special administrative projects.
- Other duties as assigned.
- Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level.
- Professional customer service and communication skills.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level.
- Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.
- Able to work effectively with others in person and in group setting.
- Able to prioritize, manage time, and meet deadlines.
- Able to interpret verbal and/or written instructions at a proficient level.
- High School Diploma or GED Required.
- At least one year of directly related or closely related experience.