Receptionist

Receptionist

In the United States - New York

The Receptionist will be the primary front desk personnel who will liaise with vendors, employees, and guests who visit the office, receive mail and package deliveries, and provide clerical support to various departments within the company. This role will also assist with logistics and office events in partnership with the Office Manager. The ideal candidate will be able to work independently on assigned tasks as well as accept direction on given assignments and deliver consistently superior service.

What makes us special:

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
• Prioritize your health and wellbeing. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Invest in your future. All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching. Our Employee Bonus Opportunity Program ensures that when our firm grows, you grow with us.
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.

How you will create an impact:

• Manage reception area, welcoming all employees, visitors, vendors, and candidates, greeting everyone with the utmost professionalism.
• Answer incoming calls, take messages, and direct them to the appropriate party.
• Manage correspondence (e-mail, letters, packages, etc.) by handling and distributing incoming mail; arrange for vendor pick-up of outbound mail/packages.
• Maintain appropriate front desk security and safety measures.
• Prepare conference rooms; facilitate meal service and catering needs.
• Assist with onboarding support for new hires.
• Assist Office Manager with overall office maintenance and organization, overseeing day-to-day office cleanliness.
• Conference room calendar management for external guests.
• Serve as the company contact for all incoming guests and incoming callers.
• Assist the Office Manager with event planning.
• Provide ad hoc support on special projects.
• Daily in-office presence, on-site to support office needs.
• Support project teams with administrative tasks pertaining to client-facing projects, such as calendaring, contract submittal requests, CRM management, and gifting as needed.
• Coordinate, manage, and support the preparation of internal/external meetings, videos, and conference calls, including notetaking.
• Coordinate appointments and office meetings, ensuring adequate meeting facilities and technical resources are available and ready for use.
• Interact with all levels of management within the organization (both domestic and international), adjusting communication style to fit the audience; demonstrate tact, diplomacy, discretion, and good judgment.
• Handle confidential information and communication with all levels of the organization in a professional & discrete manner.
• Provide support or backup to Office Manager as needed with new hire onboarding activities.
• Provide administrative support to assigned Partner(s), including managing and anticipating complex calendars and schedules, and executing general administrative activities within the North America Simon-Kucher offices.
• Provide coverage for other Administrative Assistants, as needed.
• Assist with other ad hoc projects, office or admin activities as required.
• 5 days a week in the office requirement; office hours 8:30 am-5:30 pm ET.

Your profile:

• Bachelor's degree desirable, or at least 1 year of administrative or office operations support within a corporate environment.
• Working knowledge of common office equipment (i.e., printers, video conferencing equipment).
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
• Excellent communication skills, both verbal and written.
• Strong initiative and problem-solving skills.
• High detail orientation, with good organization and planning skills.
• Flexible, friendly, and positive attitude.
• A keen sense of effective customer and client service and a problem-solving orientation.
• Demonstrated teamwork and collaboration skills.
• Ability to develop trust and maintain confidentiality.

The pay range for this position in New York is $26 - $31/hr. Compensation may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

Simon-Kucher
is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy - product, price, innovation, marketing, and sales - based on deep insights into what customers want and value. With 37 years of experience in monetization topics of all kinds, we are regarded as the world's leading pricing and growth specialist.

Simon-Kucher is an Equal Employment Opportunity ("EEO") employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or militarily status, or any other legally protected status.

We believe in building a culture that embraces belonging, creating an environment in which our people feel valued, are able to be themselves, and feel their contribution matters. If we get that right, great things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone - our people, our clients, and, of course, our business.

Simon-Kucher Talent Acquisition Team