POSITION SUMMARY Receptionists at OneWater stores serve as the first point of contact for customers, playing a vital role in creating a welcoming environment. The ideal candidate is passionate about delighting customers and supporting their stores' daily operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES Use the grid below to describe specific job responsibilities/duties, listing the most important first. Use a separate statement for each responsibility. Most positions can be described in 6-8 major responsibility areas. Combine minor or occasional duties in one last statement. Give a best estimate of average percentage of time each responsibility takes; however, do not include a duty which occupies 5% or less of your time unless it is an essential part of the job. Each statement should be brief and concise, beginning with an action verb.
Duties (Most Important to Least Important)
Greeting and welcoming all visitors in person or on the telephone, answering and addressing inquiries, or referring inquiries to the appropriate department.
Assists with administrative tasks for other departments as needed. Process incoming/outgoing mail and maintain all relevant files.
Provides support to other team members to ensure customers are being taken care of in a timely manner in a professional work environment.
Maintains a clean, professional, and welcoming reception area to ensure a positive first impression for all guests.
Actively participate in boat shows, stores, and off-site sales and customer events.
Any other duties as assigned.
SKILLS - Strong verbal and written communication skills.
- Exhibits a positive and energetic appearance in the work environment that contributes to the sales and service team members' objectives.
- Customer service skills.
- Administrative and computer skills.
- Proficient in Microsoft Office Suite.
QUALIFICATIONS / REQUIREMENTS- High school diploma or equivalent.
PHYSICAL DEMANDS Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities. C=Constantly
F=Frequently
O=Occasionally
R=Rarely
(5-8 hrs. /shift)
(2-5 hrs. /sift)
(Up to 2 hrs. /shift)
(Not regular part of job)
Physical Activities
Remaining in a stationary position, often standing or sitting for prolonged periods
C Repeating motions that may include the wrists, hands and/or fingers
C
Moving about to accomplish tasks or moving from one worksite to another
R Operating motor vehicle
R
Communicating with others to exchange information
C Assessing the accuracy, neatness and thoroughness of the work assigned
F
Hearing
C Talking
C
Seeing
C
Eye/Hand/Foot Coordination
C
WORK ENVIRONMENT Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How would you best describe the environmental demands for this position? (Check only one)
Environmental Conditions
No adverse environmental conditions expected
X
Poor ventilation
Hazardous conditions
Small and/or enclosed spaces
Noisy environments
How would you best describe the physical demands for this position? (Check only one)
Physical Demands
Sedentary work that primarily involves sitting/standing
Light work that includes moving objects up to 20 pounds
Medium work that includes moving objects up to 50 pounds
Heavy work that includes moving objects up to 100 pounds or more
This position operates exclusively in an indoor office environment with controlled temperatures. (Y/N)DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE JOB DESCRIPTION: OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.
Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.