Receptionist

Job Type

Part-time

Description

Brunswick Forest Master Association is a large, active community in Leland, NC, managed by CAMS (Community Association Management Services). This community seeks a Part-Time Front Desk Receptionist to work in the Fitness and Wellness Center.

Hours of Work: 14-15 hours per week are guaranteed. Part-time shifts are weekdays from 1 pm to 9 pm, with occasional morning shifts from 5:30 am to 1 pm. Weekend shifts are rotating weekends on Saturdays and Sundays from 7 am-2 pm or evening shift from 2-9 pm.

Pay is $12.00 per hour

Responsibilities

• Adhering to Opening/Closing/Mid-Shift Procedures
• Greeting and welcoming new & existing residents
• Mindbody Software Knowledge (not required, but preferred)
• Checking residents in
• Approving/Declining requested appointments
• Making/Confirming massage appointments
• Handling residents' purchases
• Answering phones, taking messages
• Making sure welcome packets are up to date
• Adding emails to the database distribution list
• Completing Work Order requests from residents
• Towel laundry and folding
• Light Stocking
• Stocking/light cleaning coffee bar
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed

Requirements

• Excellent communication skills
• Ability to multi-task
• Proficient in online technology use, software use and Microsoft office applications (Word, Excel, Outlook, etc)
• Detail oriented
• Excellent customer service skills
• Ability to perform in a fast-paced, high-volume center
• Prior customer service experience