Duties and Responsibilities:
- Greet all employees, associates, and guests entering the facility to create a welcoming environment
- Inform the corresponding employee(s) that their guest has arrived and direct them to the correct destination
- Assist employees, associates, and guests in navigating them through the office
- Answer the company telephone, screen, and direct/transfer calls accordingly, as well as taking and relaying any/all messages
- Use good judgement in providing information to callers, employees, associates, and visitors
- Maintain record and logs of visitors
- Direct employees/guests/visitors to correct destination
- Navigate through inquiries from the public and customers
- Maintain rapport communication with all departments to ensure appointments are smoothly scheduled
- Maintain a clean and tidy reception area
- Provide general administrative and clerical support
- Represent the company in a professional and positive demeanor
- Other duties as assigned
Qualifications and Experience:
- High School Diploma required
- Knowledge of administrative and clerical procedures
- Knowledge of computers and relevant MS software applications
- Knowledge of customer service principles and practices
- Keyboard skills
- Verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Attention to detail
- Reliability
Benefits Overview:
- Holiday Pay
- Paid Time Off
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- Flexible Spending Account (FSA)
- 401k