Job Summary: As the Receptionist, you will serve as the initial point of contact, creating the first impression for employees, guests, and service providers. We are looking for someone with a polished, confident demeanor, both in appearance and communication, who can positively contribute to the success of our business.
Key Responsibilities: - Share responsibilities at a busy reception desk, working closely with another receptionist to manage assignments and desk duties.
- Greet visitors warmly and professionally, escorting them to their designated conference rooms or offices.
- Monitor and tidy conference rooms and the CEO's office after meetings, ensuring they are returned to their original state.
- Maintain a neat and orderly office environment, with a primary focus on the lobby area.
- Answer, screen, and direct incoming phone calls, providing basic company information as needed.
- Receive, sort, and distribute daily mail, deliveries, and couriers.
- Follow security protocols by controlling access, monitoring logbooks, and issuing visitor badges.
- Update calendars and schedule meetings or appointments for various individuals and departments.
- Assist with organizational projects and collaborate on event planning.
- Keep accurate records of office expenses and costs.
- Run errands and handle tasks such as filing, photocopying, and ordering supplies.
- Assist with expense reports and book travel arrangements, including preparing travel itineraries.
- Manage kitchen and stockroom supplies, ensuring office supply closets and snacks are well-stocked.
- Coordinate building maintenance requests and office upkeep, paying attention to detail.
- Perform other duties as assigned by management.
Qualifications & Competencies: - High School diploma required; college degree preferred, or equivalent work experience.
- At least one year of experience as a receptionist or in a professional office environment.
- Proficiency with Microsoft Office Suite; experience with Concur software is a plus.
- Experience in making travel arrangements and creating itineraries.
- Strong written and verbal communication skills.
- Excellent organizational skills, with the ability to multitask, prioritize, and work well under pressure.
- Ability to work effectively both independently and as part of a team.
- Resourceful and proactive in addressing issues that may arise.
- Professional appearance and business office attire.
- Reliable transportation.
- Proficient in operating necessary office equipment (e.g., phone, fax, copier, scanner, computer).