Summary/Objective: The Office Receptionist is the first point of contact for visitors and callers, providing excellent customer service while supporting daily office operations. This role performs a blend of front desk reception, administrative duties, and sales team support. The ideal candidate is organized, friendly, and proactive, ensuring a smooth and professional experience for both internal and external stakeholders.
Duties/Responsibilities:
- Greet and assist clients, visitors, and guests; determine the purpose of each visit and direct them accordingly.
- Answer, screen, and route incoming calls; take messages and schedule appointments as needed.
- Receive and distribute mail, packages, documents, and courier deliveries.
- Support the sales team with administrative tasks such as job set-ups, data entry, and document preparation.
- Perform general office duties including filing, maintaining records, and managing office maintenance.
- Assist with scheduling meetings, preparing internal communications, and organizing company materials.
- Manage the uniform program, including inventory tracking, distribution, and ensuring compliance with company standards.
- Provide clerical support to various departments as assigned.
- Perform other duties as needed to support company operations.
Required Skills/Abilities:
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation and professional demeanor.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic office systems.
- Highly organized with attention to detail and ability to multitask effectively.
Education and Experience:
- High school diploma or equivalent required.
- Previous experience in an administrative, receptionist, or office support role preferred.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.