Receptionist

1. Front Desk Operations:
- Greet clients, visitors, and staff with a warm and professional attitude. - Answer and direct phone calls, taking messages as necessary.
- Handle incoming and outgoing mail and deliveries.

2. Client and Visitor Assistance:
- Respond to inquiries from clients, families, and visitors in a timely and courteous

manner.
- Provide information about services, schedules, and appointments.

3. Administrative Support:
- Schedule and confirm appointments for caregivers and clients. - Maintain and update client records and contact information.
- Assist with billing and insurance paperwork as needed.
- Prepare and distribute daily schedules and reports.

4. Office Management:
- Maintain a clean and organized reception area.
- Order and manage office supplies.
- Ensure office equipment is functioning properly and report any issues.

5. Team Collaboration:
- Work closely with the home care team to coordinate services and support client needs. - Assist in organizing staff meetings and training sessions.
- Participate in team meetings and contribute to a positive work environment.

Qualifications:

- Education: High school diploma or equivalent.
- Experience: Previous experience as a receptionist or in a customer service role preferred.
- Skills:

- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment. - Ability to handle sensitive information with confidentiality and professionalism.

- Friendly, patient, and empathetic with a positive attitude. Working Conditions:

- Ability to work flexible hours, including some evenings and weekends if needed. - Comfortable working in a fast-paced environment with frequent interruptions.