Position Responsibilities:- Partners with Community Manager to effectively manage the front reception area.
- Filter inbound calls and execute appropriate assistance for all residents, board members and AAM employees.
- Retrieves and distributes all voice mails left with front reception.
- Greets all homeowners and determines their immediate needs.
- Assist with resident events.
- Monitors pickups/deliveries.
- Performs other related duties as directed.
Knowledge, Skills and Abilities:- Ability to multitask while staying focused and detail oriented.
- Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
- Exceptional organization skills.
- Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet and e-mail systems.
- Ability to interact and work positively and effectively with residents and staff at all levels.
- Ability to deal with customer service requests in a professional and timely manner.
- Ability to work collaboratively and cooperatively within the department as well as with other departments.
Physical Demands & Work Environment:- Primarily sitting at workstation utilizing a computer in an office setting.
- May be required to lift boxes, fill paper trays, and other minor physical office related tasks.
- May be required to straighten and arrange pool furniture.
- May be required to straighten and arrange light fitness equipment such as mats, balls, weights, etc.
Equal Opportunity Employer
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