Receptionist

Description

Receptionist - ICBD HoldingsDowntown Fort Lauderdale HQ - In-Office

Growth OpportunityAre you an experienced receptionist/administrative office professional? The Receptionist serves as the first point of contact for the Executive Office, and provides warmth, professionalism, and confidence-making every, visitor, client, or team member, feel welcomed, valued, and assured they're in capable hands from the very first interaction.

This role is responsible for managing front-desk activities, coordinating communications, and providing administrative support to ensure smooth and efficient office operations. We are seeking an individual with a passion for providing white glove service to guests and employees alike. It is also important that this individual has excellent problem-solving skills as they are often the first person approached for inquiries.

What You'll Do

• Greet and welcome all visitors and guests with a professional and courteous demeanor.
• Answer, screen, and route incoming calls in a timely and efficient manner.
• Maintain the appearance of the reception area to uphold a high standard of professionalism.
• Manage the scheduling and use of conference rooms and assist with meeting preparation as needed.
• Receive and distribute mail, packages, and deliveries accurately and promptly.
• Maintain visitor logs and ensure all security protocols are followed.
• In collaboration with C-suite Executive Assistants, provide additional administrative support to executive staff, including data entry, filing, and document preparation.
• Coordinate office supply orders and ensure stock levels are maintained.
• Assist with calendaring, travel arrangements, and expense reports as requested.
• Handle confidential information with discretion and integrity.
• Special projects, as assigned

Requirements

Requirements

• High school diploma or equivalent; associate's degree or higher preferred.
• 2+ years of experience in a front desk or administrative support role, preferably in a corporate or executive setting.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional appearance and demeanor.
• Experience in hospitality or other service related industries is preferred but not required.
• Discretion and sound judgment when handling sensitive matters.